Senior OnBase Systems Administrator – Remote

Wisconsin Physicians Service Insurance Corp

Description
Who We Are
WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce-both current and future-to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom – Awards and Recognition
Role Snapshot
Our Senior OnBase Systems Administrator, you be working in a team that function as application owners that support COTS (Commercial Off The Shelf) solutions end to end. This will involve assisting or leading installations/upgrades, researching security resolutions, and resolving customer incident reports, investigating proactive solutions.
Possess effective communication skills: Good verbal and written communication skills and interpersonal skills in order to interact professionally and effectively with staff, management, vendors, and other stakeholders. Able to influence others through explanation of facts, policies, and practices. Able to effectively explain technical subject matter to non-technical audiences.
Enjoy building something new: You want to play an active role in evolving financial systems team, collaborating with senior team members and other IT teams. You have a passion for assessing current processes and identifying potential system enhancements to improve customer use of financial data.
Works independently with general supervision.
Are flexible and organized: You can adapt to the technology available to you and are able to manage your work effectively and efficiently.
Love collaboration and building relationships: You communicate openly and honestly with respect for everyone. You enjoy building trust and being part of a team that relies on each other to achieve its goals.
What will I gain from this role?
Experience working in a thriving and ever-evolving Agile SCRUM based environment to work on a diverse team
Working with an advanced technology team supporting highly visible solutions to meet ever growing business functional demands
Growing within an environment of hardworking individuals with diverse backgrounds and skillsets.
Experience working on a highly complex OnBase enterprise platforms(multiple instances).
Driven to provide in-depth root cause analysis, design, and support for department systems
Experience working in an environment that serves our Nations military, veterans, Guard and Reserves and Medicare beneficiaries
Minimum Qualifications
U.S. Citizenship is required for this position due to Department of Defense restrictions.
Bachelors Degree in related field or equivalent post high school and/or related work experience.
3 or more years of related work experience as an OnBase administrator or similar position.
Preferred Qualifications
Able to prioritize tasks, deal effectively

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