Banquet Manager

New Castle Hotels & Resorts

Position: Banquet Manager

Location: Saratoga Springs, NY

Banquet ManagerAre you a meticulous party planner? Does delivering on the promise of a wonderful event which creates memories and wows the guest something that makes you say “I love my job”!? Is training a team of dedicated servers to see the vision and make it happen something you excel at? Then the role of Banquet Manager is right for you as this role overseas the set up and service of the entire banquet function so that the guest has the ultimate experience. As Banquet Manager you will: See and Deliver on the Vision — ensuring the smooth operation of all banquet events, following the BEO and communicating to the various departments at the hotel exactly what it is the party planner expects while, of course, meeting and exceeding financial goals. Elevate the Vision — using your experience, knowledge of your propertys abilities and passion to elevate the guest experience and optimizing the tools/space you have, managing each aspect of the event. In you role you must ensure you are listening to the client regarding their needs/desires and then delivering with a team you have personally selected and/or trained to do the job. Have the Buck Stop with You — if anything goes contrary to plan, taking personal ownership and making right what you can as soon as you can so feedback is positive your propertys reputation as the banquet location of choice is enhanced. Be a Cheerleader –inspiring your staff with your “can do” attitude so you are a role model for all to follow and creating an environment which is motivating and engaging so everyone strives to do their best and is rewarded appropriately. Be a Manager on Duty — if requested.

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