Technical Program Manager

Summary:

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.

Required Skills:

Technical Program Manager Responsibilities:

1. Execute and implement numerous technical initiatives with various stakeholders including Engineering, Process, and Vendor.

2. Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases.

3. Develop and manage end-to-end project plans and ensure on-time delivery.

4. Drive technical design discussions to develop solutions for a Cloud-based data platform.

5. Use problem-solving skills to resolve large and complex business problems.

6. Analyze complex support flows and provide recommendations for process, policy and product improvements.

7. Track and analyze key operational data metrics to understand the support ecosystem and help determine where to focus optimization efforts.

8. Work with cross-functional partners and vendors to improve the community support experience on our existing suite of products.

9. Collaborate with regional teams to develop scalable solutions to support Metas global outsourcing base.

10. Develop project schedules based on product requirements, technical challenges, and business needs.

11. Influence roadmaps and long-term strategy of the cross functional teams.

12. Work with teams to set milestones, communicate project statuses, and identify potential setbacks.

13. Manage cross-functional programs covering a range of products across all lines of the business.

14. Drive internal process improvements across multiple teams and functions.

15. Telecommuting from anywhere in the United States is permitted.

Minimum Qualifications:

Minimum Qualifications:

16. Requires a Masters degree or foreign equivalent in Computer Science, Computer Engineering, Information Systems, or related field and 24 months in job offered or in a computer-related occupation.

17. Requires 24 months of experience in the following:

18. 1. Technology program management focused on software experience in working on development infrastructure and tools

19. 2. Software development processes and best practices

20. 3. Project and issue tracking systems

21. 4. Delivering tech programs or products from inception to delivery

22. 5. User access profiling, requirements gathering, and defining engineering scope

23. 6. Operating autonomously across multiple teams, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner

24. 7. Fostering seamless cross-functional working relationships in medium to large organizations. Includes working with and communicating with multiple partner teams and cross-functional partners, and

25. 8. Cloud (eg. AWS, Google Cloud)and data analytics technologies

Public Compensation:

$149,732/year to $165,440/year bonus equity benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.