Sr. Technical Writer

Eaton’s Electrical division is currently seeking a Sr. Technical Writer. The Sr. Technical Writer’s primary responsibility is to create and maintain documentation for our Service organization and to develop other new content for Eaton’s UPS products as needed.

The expected annual salary range for this role is $80,250 – $117,700 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations

What you’ll do:

Develop new content for and revise existing manuals to support the Eaton UPS product lines

Create customized user and service manuals in support of Eaton’s UPS product lines

Manage documentation and information development projects and work with technical and non-technical stakeholders

Write in clear, concise, grammatically correct prose to translate engineering and technical information to user/operator and service-level customers

Maintain contact with Product Management and Engineering teams to keep manuals current

Maintain proficiency with existing desktop publishing and graphics software and support departmental initiatives for adopting new tools

Identify, locate, and retrieve manuals and other related materials used in the development of documentation

Capture and edit graphics needed for documentation

Create and maintain departmental processes, standards, and style guides

Basic (Required) Qualifications:

Bachelor’s degree from an accredited institution

Minimum of three (3) years of experience in technical writing

Must be legally authorized to work in the United States without company sponsorship, now or in the future.

Preferred Qualifications:

Minimum 2 years of experience in the electrical industry; power management experience preferred.

Minimum 2 years of experience in a role that demonstrates analytical abilities, time management, positive direct customer interaction, and the ability to manage multiple tasks concurrently

Experience working with DITA, Arbortext Editor and advanced graphic design software

Experience working with Adobe Creative and Technical Communication Suites

Experience with Git

Position Success Criteria:

Ability to work independently, multi-task, and prioritize work, and able to quickly shift priorities and projects in a rapid and efficient manner

Ability to write in clear, concise, grammatically correct prose to translate engineering and technical information to service-level customers

Excellent organizational skills

Excellent oral and written communication skills

Strong project management mindset

Ability to interact with subject matter experts and project managers from Training, Engineering, Marketing, and other departments as necessary

Ability to establish rapport and working relationships with a variety of personalities

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The application window for this position is anticipated to close on 10/4/2024.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.