customer service associate

customer service associate.

manchester , tennessee

posted today

job details

summary

$17 – $20 per hour

temp to perm

high school

category office and administrative support occupations

referenceAB4617410

job details

Location: Manchester, TN This company has been in business since 2000 and is one of the largest online retailers of spas and spa accessories in the nation. This company has also experienced exceptional growth for several consecutive years due to our emphasis on serving our customers with the best products and services we can deliver. Do you have? • Excellent interpersonal, communication, and critical-thinking skills required • strong decision-making and analytical skills with high attention to detail • Technical proficiency, specifically with Microsoft Windows and Office suite • Must have schedule flexibility to include weekends, evenings, holidays, and occasional overtime Benefits: Simple Retirement & Company Match (after one year of full-time employment), paid holidays, PTO (paid time off), employee discount Apply today and start your new career.

salary: $17 – $20 per hour

shift: First

work hours: 8 AM – 5 PM

education: High School

Responsibilities

• Process each step to move a sale from order to delivery, including processing customer payments

• Communicate with customers through phone, e-mail, and chat

• Manage multiple inbound/outbound phone lines

• Maintain up-to-date product knowledge

• Create, implement, and understand product promotions

• Attend sales training and educational programs for professional development

• Perform daily tasks based on assigned work plan

• Support other departments and functions, as needed

• Ability to handle conflict, resolve problems, and provide feedback in a professional manner

• Ability to take initiative, work independently, and make decisions

• Must maintain professional appearance – business casual (i.e., khakis and polo)

• Minimum 2 years customer service experience preferred

• High school diploma or equivalent

• Must pass a drug screen and background check

The essential functions of this role include:

working in a smoke free environment

manual lifting up to 25lbs

working up to 5 hrs of overtime per week

Skills

Telephone Etiquette

Active Listening

Follow-up

Typing Skills

Basic Software Skills

Basic Computer Skills

Customer Service

Financial Statements

Multiple phone lines

Attention to Detail

Customer Service Experience (2 years of experience is required)

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether youre looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

CM

christa mann

1 931 455 8927 (tel:1 931 455 8927)

christy.mann@randstadusa.com