Behavioral Health Care Coordiantor

Job Summary

The Behavioral Health Care Coordinator is responsible for overall introductions and coordination of care between partnering facility and The Josselyn Centers services, including: intake, assessment, case management, therapy and psychiatric evaluation, medication monitoring, and supported employment.

Essential Responsibilities and Metrics

Provide daily proactive outreach and care coordination between assigned partner facility and The Josselyn Centers services

Provides high-quality service and maintains 50% of direct service hours per month

Complete Service Ticket/Progress Note within three working days of day of service and at the end of each week

Support and closely coordinate behavioral health treatment

Track client follow-up, treatment adherence and clinical outcomes. Document client encounters and re-engage clients who are not participating in their treatment

Develop, modify, and review treatment plans

Achieve metrics established to avoid client hospitalizations

Provide counseling and/or case management for highest acuity clients

Crisis intervention

Coordinate with clinical staff to monitor ongoing treatment for all clients referred by partner agency

Client centered consultation with community providers

Attendance and participation at clinical presentations and staff meetings

Use of supervision or consultation when required or needed

Qualifications

Masters level Health Professional

LCSW/LCPC Preferred and/or a minimum of 2 years related experience, specifically in crisis care setting

Three professional references that reflect ability to perform clinical work

Displays high energy, empathy, and organizational skills daily

Work flexible schedules, including nights and weekends when necessary

Experience supporting underserved, transient populations with high behavioral health care needs and co-occurring physical health challenges

Experience identifying and evaluating behavioral health disorders

Fluent English/Spanish preferred

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