Associate Director, Creative (Hybrid)

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

Responsible for employing a hands-on approach, partnering with creative and marketing leadership to drive design and development efforts across all mediums. Present concepts and solutions that make a huge impact on the visual expression of the Trustmark brand. Work collaboratively with our clients to ensure that marketing, product and business needs are met. Help lead the creative charge and inspire the creative team to strive for design excellence.

Design Direction:

Brand Development – Execute brand development initiatives to enhance and evolve Trustmarks visual identity across all mediums and platforms, ensuring consistency and alignment with our business goals.

Design Systems – Develop and maintain design systems with guidelines that ensure a cohesive visual language with streamlined design processes.

Communication Design: To effectively communicate our brand and marketing messages and engage our audiences, create compelling visual content for various channels, including digital, print and social media.

Team Management:

In partnership with creative leadership, manage and mentor members of the creative team, providing guidance, feedback and support to foster an effective, collaborative and innovative design environment.

Strategic Problem Solving:

Apply strong analytical and creative problem-solving skills to tackle design challenges, improve processes and deliver solutions that meet business objectives.

Client Management:

Work Closely with marketing, sales, product and department leadership teams to align design strategies with business goals and present solutions to stakeholders with clarity and confidence.

Project Management:

Oversee multiple projects simultaneously from ideation to completion, ensuring timelines, budgets and quality standards are met while adapting to changing priorities and demands.

Minimum Requirements:

Bachelors degree in graphic design or related area of study.

5 years agency or big brand, in-house experience with 2 years in a managerial role.

Impeccable design skills with a passion for clear, modern composition and typography.

Proven track record in brand development and communication design across digital, print and environmental display.

UX/UI Design experience showcasing user-centered design solutions.

Expert proficiency in Adobe Creative Suite, Microsoft Office Suite and Figma

Strong critical thinking skills with the ability to problem-solve strategically.

The ability to articulate concepts efficiently and present effectively to teammates and clients.

Be accountable for work and wisely manage time across multiple projects and competing priorities to meet agreed upon deadlines.

Excellent listening skills to decipher client wishes and filter feedback.

Team player who strives for excellence and leads by example, raising up other team members through collaboration and mentorship.

Entrepreneurial, service mindset with the ability to perform as part of a cross-functional team or independently.

Preferred/Non-essential Experience:

Working knowledge of marketing platforms such as Salesforce Marketing Cloud, Sprout Social and Digital Asset Management (DAM) platforms.

Vector illustration experience.

Experience working in After Effects.

Photography and advanced photo editing skills.

Copywriting and copy-editing skills.

Brand: Trustmark

Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.

Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.

Introduce yourself to our recruiters and well get in touch if theres a role that seems like a good match.

When you join Trustmark, you become part of an organization that makes a positive difference in people’s lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we’ve changed their lives.

At Trustmark, you’ll be part of a close-knit team. You’ll enjoy abundant opportunities to grow your career. That’s why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what’s ahead – and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.