Operations Supervisor

Hiring for: Operations Supervisor

Do you have an employment background that includes technical and intermediate administrative work in the supervision of day-to-day business operations and personnel? We are seeking individuals with a proven strong work ethic, good organizational skills, and the ability to lead and direct a diverse team. The preferred candidate will have relevant experience within the transportation industry.

Regular attendance is an essential function of this position. Hours worked will be between 3:00 p.m. – 3:00 a.m. with rotating weekends off. Operations Supervisors are expected to work on Saturdays of home Penn State Football games. Schedule is subject to change.

Some pertinent responsibilities of the position are listed below:

Maintains appropriate driver’s license with endorsements, valid in the Commonwealth of Pennsylvania

Supervises day-to-day on the road operations of the public transit system

Plans and supervises transit system operators’ work and performance; completes operator evaluations; communicates job expectations, including coaching and recommending discipline; conducts performance, investigative, and disciplinary meetings with operators

Ensures compliance with administrative policies and procedures, safety rules, government regulations, and union contract, including dress code

Responds to and investigates customer inquiries and complaints; communicates trends and issues and offers recommendations for solutions to observed patterns

Assists with accidents/incidents, including any needed on-site assistance and support for operators and emergency personnel; completes initial investigations for collisions and workplace injuries for the operations division

Ensures safe and efficient service to patrons, which may include shoveling bus stops, deploying gates and signs, monitoring bus loading, directing traffic, maintaining crowd control, and providing directions and assisting patrons with route questions

Maintains updated list of valid licenses and Department of Transportation physicals for bus operators

Prepares assorted written documents to communicate with coworkers at all levels

Monitors processes to ensure safe working conditions and eliminates potential hazards

Reacts to acute situations such as absenteeism, accidents, injuries, employee illness, mechanical breakdowns, and police requests, and helps to remedy same

Position requires possession of, or the ability to obtain, Class B CDL with passenger endorsement. CATA provides CDL training and testing (required) for the selected candidate.

Benefits

CATA offers paid time off (vacation, sick, holiday, etc.), health insurance (medical, dental, and vision), 401(a), 457, Roth IRA, Health Savings Account, Flexible Spending Account, life insurance, long-term disability, short-term disability, employee assistance program (EAP), free gym membership, and free transit pass. CATA employees may qualify to participate in the Public Service Loan Forgiveness (PSLF) Program.

Starting salary (dependent upon experience and qualifications): $60,604 – $68,641

Applicants will be subject to MVR check, drug and alcohol testing, criminal background check, and functional requirement evaluation.

Interested candidates can apply by going to the Careers at CATA website, https://catabus.com/careers/

CATA participates in E-Verify. For more information on E-Verify, please contact DHS at 888-897-7787 or dhs.gov/e-verify .

CATA is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business needs.

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