Operations Group Electronic Flight Bag Support (Secret Clearance) – McGuire AFB

Overview

RiverTech is providing Functional Support to Air Mobility Command flying squadrons. The focus of this work is to support the non-flying tasks in flying squadrons that were traditionally performed by aircrew members as additional administrative duties. This position is providing support for aircrew members in dealing with iOS (Apple) product general maintenance, restoration and application support for EFB devices to accomplish the flying squadron’s objectives.

Responsibilities

Performs set-up, maintenance, and restoration on aircrew EFB devices, to include:

Device activation

Device/application password reset.

Device/application unlock procedures.

Initiates lost mode/device retrieval as needed.

Performs set-up, maintenance, and restoration functions on End User Stand Alone (EUSA) devices, to include:

Facilitates EUSA device set-up IAW the MDM provider and configuration profile provided by HQ AMC EFB Program Office.

Initiates EUSA device operating system updates as approved by DISA, and configuration profile provided by HQ AMC EFB Program Office.

Reviews audit logs for unauthorized access and/or configuration changes.

Qualifications

Must have experience troubleshooting and loading software on computers, servers and/or EFB devices.

Experience serving in an aircrew position; and/or knowledge about squadron flying operations; (desired) and/or knowledge about Electronic Flight Bag devices.

Experience working with products using iOS (Apple) operating system software strongly desired.

The minimum of a high school degree or GED is required.

Must have an active Secret Security Clearance

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Job: Security, Intelligence & Defense Analysis

Travel: None

Organization: RiverTech

Clearance: SECRET

Work Type: On-Site

Remote: No

ReqID: 2024-13432