technical support specialist

technical support specialist.

atlanta , georgia

posted 1 day ago

job details

summary

$32.98 – $37.98 per hour

contract

bachelor degree

category computer and mathematical occupations

reference1067359

job details

job summary:

Our Client is looking for a Local candidate in Atlanta GA for an long term opprounity. (Hybrid)

location: Atlanta, Georgia

job type: Contract

salary: $32.98 – 37.98 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed.

Extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge.

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

Handle business-critical IT tasks and system improvements

Enable faster and smarter business processes and employee productivity

Research and evaluate emerging technologies, hardware, and software

Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.

Responsibilities

Install, configure, and support workstation software, hardware, printers, and phones

Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy

Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly

Implement applications and software upgrades and troubleshoot any performance issues

Train employees in using software and hardware, and provide technical support when needed

Required skills and qualifications

Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.

·Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.

·Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.

·History of working in an Active Directory domain environment

·Proficient at software installs and troubleshooting

·Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

qualifications:

Experience level: Experienced

Minimum 5 years of experience

Education: Bachelors

skills:

Active Directory

Adobe Creative CloudEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.