Senior Business Intelligence Analyst (Fraud Analytics)

Overview

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques.

Responsibilities

Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance

Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions

Develop, maintain, and manage advanced reporting, dashboards, and BI solutions

Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems

Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives

Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance

Provide reporting solutions and respond to ad-hoc report requests within the business area

Create specifications for reports and analysis based on business needs and required or available data elements

Build working relationships with team members and subject matter experts

Lead small projects and initiatives

Qualifications

5-7 years of experience in data analysis and reporting

Complete knowledge and understanding of business area/specialization

Advanced skill using business intelligence applications and/or cloud services

Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors

Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis

Advanced skill in complex data manipulation across multiple tables

Effective data integration, cleaning and validation skills

Skill communicating data analysis and visualizations to nontechnical and senior audiences

Skill with data analysis tools and programming languages such as Python, R

Research skills

Interpersonal skills

Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words

Bachelors Degree in Business Administration, Statistics, or related field

Hours: Monday – Friday, 8:00AM – 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2024 Americas Best Large Employers

• Forbes® 2023 The Best Employers for New Grads

• Fortune Best Workplaces for Millennials™ 2023

• Fortune Best Workplaces for Women ™ 2023

• Fortune 100 Best Companies to Work For® 2024

• Military Times 2023 Best for Vets Employers

• Newsweek Most Loved Workplaces

• Ripplematch Campus Forward Award – Excellence in Early Career Hiring

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21259