Administrative Assistant I – Care Management

Administrative Assistant I

Join Cleveland Clinics Lutheran Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Located near downtown Cleveland, you will enjoy its wide variety of shopping and dining, proximity to sporting events, and the option of walking or biking to work. While enjoying the perks of being in the heart of Cleveland, you will also work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Exceptional care is a team effort – both at the bedside and in the office. Administrative Assistants are an essential part of Cleveland Clinics smooth operation, which allows caregivers to focus on patient care and improves coordination between the nursing team, administrative teams, and providers.

A caregiver in this position works 7:30am – 11:30am.

A caregiver who excels in this role will:

Perform various administrative duties to support assigned areas, such as scheduling, handling phone calls, greeting customers and correspondence.

Manage and prioritize multiple assignments simultaneously and effectively.

Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls.

Administer calendars and schedule management.

Compose and prepare various correspondence, such as reports, forms, presentation materials and messages.

Provide coverage of other areas, such as front end, point of service and registration.

Minimum qualifications for the ideal future caregiver include:

High school diploma or GED.

One year of office experience.

Typing proficiency of 35 WPM with accuracy.

Experience using Microsoft Office Suite products, such as Outlook, Word, Excel or PowerPoint. Your experience may be assessed with an online skills assessment.

Preferred qualifications for the ideal future caregiver include:

Two years of college or business school.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how were dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

Ability to perform work in a stationary position for extended periods

Ability to operate a computer and other office equipment

Ability to travel throughout the hospital system

Ability to communicate and exchange accurate information

In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

Follows standard precautions using personal protective equipment.

Pay Range

Minimum hourly: $15.75

Maximum hourly: $21.65

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidates actual compensation will be determined after taking factors into consideration such as the candidates work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinics benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities