Patient Liaison

Location:

Milwaukee, WI

Position is 100% on-site

Hours:

8am-4:30pm M-F, with potential rotating Saturday hours and on-call schedule.

Description:

– Work in an office outside of the Case Management office with the support of one other Patient Liaison.

– Communicate within hospital applications and databases.

– Receive list of patients set up for discharge daily and medical equipment needs.

– Pull documents to qualify patients for medical equipment.

– Run medical equipment deliveries through insurance team to determine eligibility and coverage.

– Coordinate medical equipment delivery to patients hospital room or to patients home by delivery driver.

– Deliver medical equipment to patients room and demonstrate how to use equipment.

– Collect sign off signatures from patients.

– Process delivery paperwork in computer system.

– Assist with additional duties such as data entry and filing.

Additional Skills & Qualifications:

MUST HAVES:

– Professional approach and demeanor while following hospital dress code – familiarity working in hospital environment

– Ability to adapt to change in daily priorities quickly.

– Comfortability with face to face patient service/contact.

– Ability to walk and stand for long periods of time.

– High attention to detail and focus on accuracy.

– Familiarity with HIPAA laws and regulations.

NICE TO HAVES:

– Experience with insurance verification/insurance coverage.

– Familiarity with diagnosis codes.

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.