Implementation Coordinator

Consumer Technology

The Consumer Technology (CT) group executes the Wells Fargo Technology strategy and offers a strategic technology perspective to the lines of business and products we support. We are a customer obsessed organization that strives to create value by advancing digital offerings, enabling innovation to develop new customer experiences, products and enhancing digital channels, branch, contact center, and ATM technologies. Our teams provide technology solutions to the LOBs and manage the application portfolios through the enablers of skills, stability, security, scalability, speed, and success.

Product and Engineering Enablement

The CIM(Customer Information Management) Product within Consumer Technology optimizes our model, its people, our strategies and understanding that enable the Small & Business Banking products our customers love. We engage at all levels of the product to institute Agile and product best practices. We are seeking a Technology Analyst to lead the maturation of our product, working alongside product managers and engineering leaders to guide software delivery ensuring quality and efficient product delivery.

In this role, you will:

Lead or participate in delivering technology solutions for simple to moderately complex business problems within technology business systems.

Contribute to the delivery of systems and procedures that are both cost effective and meet the relevant business requirements.

Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and coordination conducted to ensure solution deliveries are successful.

Partner with product and technology teams to coordinate the delivery of cross-domain solutions.

Collaborate and consult with business, technology, infrastructure, and support teams to evaluate and resolve challenges in order to deliver technological solutions with well-managed schedules and deliverables.

Coordinate communication and information flow between business and technology teams ensuring surprises are minimized.

Required Qualifications:

4 years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

4 years of experience coordinating, communicating, and delivering moderately complex technology solutions across integrated domains.

4 years of hands-on SDLC (Software Development Lifecycle) and Service Now (Change, Problem, Incident Management, Reporting, etc.) experience.

Desired Qualifications:

Ability to coordinate, manage and/or create complex documentation and stage-gate requirements ensuring SDLC-compliance.

Experience drafting, revising, and/or publishing documentation covering moderately complex details.

Understanding of, and experience with, non-functional requirements (NFRs) and how to ensure compliance.

Understanding of, and experience with, Customer Confidence Program requirements (CCPs) and how those activities contribute to a successful product.

2 years of verifiable experience with leading product area and/or product delivery teams (L1) ensuring adherence to Agile delivery concepts.

Verifiable working knowledge of Hogan Financial Systems installations “under the Umbrella.”

Job Expectations:

Strong communication skills with ability to lead requirement discussions, facilitate decision making and update stakeholders at all levels.

Experience influencing in a matrixed environment and developing cross-functional partnerships.

Experience with Agile practices, frameworks (e.g., Kanban, Scrum, etc.), workflow and collaboration tools, such as Confluence, and Jira.

Comfortable with ambiguity and facilitating discussion to explore the best possible solutions.

In-office reporting (office 3x weekly), per WF Technology guidelines.

This position is not eligible for visa sponsorship.

Posting End Date:

6 Oct 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-400888-1

Updated: Tue Oct 01 02:55:21 UTC 2024

Location: ADDISON,Texas