Financial Aid Specialist 1

Financial Aid Specialist 1

Location: Lehi, UT

Status: Part-Time

Hours: Monday – Thursday, 8:00 a.m. – 3:30 p.m.

Pay: $17.56.hourly

As the Mountainland Technical College (MTECH) Financial Aid Specialist, you will provide varied types of support to students who apply for and/or receive financial aid, scholarships or Veteran’s benefits. You will help the college ensure that students comply with any requirements tied to a financial award.

BENEFITS

A positive and collaborative work culture

MTECH tuition reimbursement to employees and their dependents after three months of employment.

FINANCIAL AID SPECIALIST RESPONSIBILITIES

Responsibilities include, but are not limited to:

Provide accurate information and guidance to students and families regarding available financial aid programs, eligibility requirements, application procedures, and deadlines.

Review and process financial aid applications, checking for accuracy of information and ensuring compliance with institutional, state, and federal regulations.

Determine eligibility for various financial aid programs and awarding aid packages.

Communicate with students, families, and other stakeholders regarding financial aid matters through various channels such as email, phone, chat, remote, and in-person meetings.

Maintain accurate and up-to-date records of financial aid applications, awards, and disbursements.

Resolve issues and concerns related to financial aid, such as verification discrepancies, appeals, and special circumstances.

Participate in Scholarship Committee meetings and processes in determining awardees of competitive based scholarships.

COMPETENCIES

Understanding of federal, state and institutional financial aid programs

Provide excellent customer service to students, families, and various stakeholders

Strong attention to detail to ensure accuracy in tasks and duties

Ability to analyze financial information, assess student need, and make informed decisions

Adherence to ethical standards and regulations governing financial aid

Proficient in financial aid software, databases, and other technology tools

Strong verbal and written communication skills

Ability to identify issues and find solutions

Ability to work collaboratively with colleagues across departments

Flexibility and adaptability to respond to changing situations

FINANCIAL AID SPECIALIST REQUIRED EDUCATION AND EXPERIENCE

Minimum high school diploma or equivalent

1 years of Customer Service experience

1 years of Financial experience (Banking or Bookkeeping)

Excellent communication and interpersonal skills

Proficient working knowledge of Excel, MS Word, And Data Management Systems

FINANCIAL AID SPECIALIST PREFERRED QUALIFICATIONS

Associates Degree in Accounting, Business or related field

1 years of experience in Higher Education Financial Aid

MTECH maintains the right to conduct a criminal history background check; employment is contingent upon background check results.

To inquire about this posting, email: humanresources@mtec.edu

NON-DISCRIMINATION STATEMENT

Mountainland Technical College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies:

NON-DISCRIMINATION STATEMENT

Mountainland Technical College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities.

The following person has been designated to handle inquiries regarding nondiscrimination policies:

Lynn Adams

Title IX Coordinator

ladams@mtec.edu

(801) 753-4245

Inquiries may also be sent to: The Office for Civil Rights – Denver Office U.S. Department of Education in the Cesar E. Chavez Memorial Building located at 1244 Speer Boulevard, Suite 310, Denver, CO,80204-3582. They can be reached by phone: 303-844-5695 (TDD: 800-877-8339), by fax: 303-844-4303, or by email: OCR.Denver@ed.gov.