Preferred Services Scheduler

About Us:

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise ones identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose:

Manages the calendars of multiple Educators by scheduling onsite visits with Preferred Services customers in assigned territories, while adhering to defined scheduling guidelines. This includes complex scheduling due to geography, travel time, travel between time zones, coordination of customer/Educators schedules, and challenges reaching the appropriate customer contact. Maintain ongoing communication with the Educator and escalate issues or customer requests to the Preferred Services Supervisor.

Key Job Activities:

Manage the books of business and calendars of four or five Educators who provide compliance services to our customers, while adhering to established parameters, due dates, and scheduling goals.
Respond to all phone calls and emails in a timely manner and document every encounter and attempt to connect. Confirm appointments as defined by policy.
Conduct regular audits to ensure what we have scheduled in the system has been properly and accurately entered into the Educators calendar.
Perform other duties and handle other responsibilities, as assigned.

Education:

Preferred Education: in Associates or Equivalent

Experience (North America):

Education equivalent to an Associates degree
Preferred a minimum of one year of experience working in a medical or dental environment
Manage the books of business and calendars of four or five Educators who provide compliance services to our customers, while adhering to established parameters, due dates, and scheduling goals.
Respond to all phone calls and emails in a timely manner and document every encounter and attempt to connect. Confirm appointments as defined by policy.
Conduct regular audits to ensure what we have scheduled in the system has been properly and accurately entered into the Educators calendar.
Perform other duties and handle other responsibilities, as assigned.

Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

Our Promise:
Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities…. For full info follow application link.

It is the policy of Stericycle, as an equal opportunity/affirmative action employer, to hire the best qualified people available without regard to race, creed, color, sex, sexual orientation, marital status, age, national origin or ancestry, religion, status with regard to public assistance, order of protec
tion status, disability, or veteran status.