Retail Sales Associate (Full-Time) – Grand Wailea, A Waldorf Astoria Resort

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Retail Sales Associate to join this fantastic team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star property is consistently ranked among the worlds best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

Classification: Full-Time
Shift: Various -must have availability to workdays, nights, weekends and holidays.
Pay Rate:  The pay rate for this role is $17.14and is based on applicable and specialized experience and location.

The ideal candidate will have at least 6-months of customer service experience, an excellent attitude, and a passion for creating unforgettable experiences for others.

Want to learn more? Hotel Website (https://www.grandwailea.com/) , Facebook (https://www.facebook.com/grandwailea) , Instagram (https://www.instagram.com/grandwailea/),YouTube (https://www.youtube.com/user/GrandWaileaMaui)

What will I be doing?

As a Retail Associate, you would be responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet and acknowledge guests upon arrival in the shop
Demonstrate knowledge of merchandise, styling and pricing
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
Wrap merchandise and pack orders for shipping
Assist in conducting inventory and ensure adequate merchandise supply levels
Respond to guest inquiries and requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality – Were passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – Were leaders in our industry and in our communities.
Teamwork – Were team players in everything we do.
Ownership – Were the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Please note, benefits may vary depending on the classification and union status of the position.

Job: Retail and Gift Shop

Title: Retail Sales Associate (Full-Time) – Grand Wailea, A Waldorf Astoria Resort

Location: null

Requisition ID: HOT0B0JD

EOE/AA/Disabled/Veterans