Cafe Ambassador – King of Prussia

Reference #: R193348
King of Prussia Cafe (16160), United States of America, King of Prussia, Pennsylvania

Cafe Ambassador – King of Prussia

The Experience:

Are you someone who finds their purpose in helping others? Do you love connecting with otherpeople? Were looking for people whod like to turn it into a meaningful career. As a Cafe Ambassador,youre at the heart of the Capital One community. Youll introduce cafe goers and customers to ourbest-in-class services, create memorable experiences and drive brand awareness at our Cafes. Every day isan opportunity for you to introduce people to Capital One. Its a place where we move dreams forward, achance for you to help make financial freedom a reality for everyone in our community.

But while great customer service is where it starts, development means everything. Here, youll findyourself working alongside a team of supportive, caring people. Your own kind of community, where youcan learn and grow with opportunities to move within the company.

The Benefits:

At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs aredesigned to help you be your happiest, healthiest self. Its backed by our belief that great work doesntmean sacrificing your well being. Its part of our mission to set the standard for personal flexibility, so youcan grow here and at home.

Heres what we are looking for in you:

Are you an outgoing, self-driven individual who thrives on building connections and having meaningfulconversations with people? Do you value strong teamwork, problem-solving, and creating thoughtfulcustomer experiences? This could be the perfect role for you!

Responsibilities:
Bring the Cafe experience and our brand to life by helping to create an inclusive environmentwhere all customers and team members feel welcome
Proactively engage with customers and the community in all areas of the Cafe whether yourehelping people with tech challenges, showing off our cool services and products, or having deeperconversations about their financial journeys
Guide customers through goal setting by meeting them where they are and advocating for betterfinancial literacy through discovery and Capital One resources
Be a team player and work with an energized team of Ambassadors helping to inspire teammatesas they inspire you
Stay curious, adaptable and have a desire to learn and grow through self development
Continually learn new digital and technical skills
Partner with local businesses, nonprofits, charities, and the Engagement team to plan events bothinside and outside of the Cafe
Volunteer within the community and be an advocate for financial literacy

Basic Qualifications:
– High School Diploma, GED, or Equivalent Certification
– At least 1 year of Retail, Sales or Customer Service experience

Preferred Qualifications:
– Associates degree
– 2 years of Retail or Customer-facing experience
– Proficient in G-Suite
– Strong written and oral communication skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.

No agencies please.  Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, prote ted veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.  Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.