Order Management Specialist

Job Title: Order Management SpecialistJob Description

Answer phones: forward to responsible function, or respond to basic inquiries. Monitor general e-mailboxes for orders and inquiries. Handle order entry and processing, including order confirmations and shipping notifications. Oversee packing, labeling, and shipping of orders; set up shipments in UPS, FedEx, and DHL, Freight Forwarders. Monitor levels of office supplies and packing materials, alerting management to refill needs. Process customer returns and complaints. Process sample requests and support sales management in sample follow-up as requested. Respond to inquiries for price and availability for standard products; prepare non-standard quotes for management approval. Aim to manage inventory supply in the long term. Will be trained to use inventory management software. Adjust and assemble lenses as needed. Support other areas of business operations as needed, such as Marketing and production of special products. Perform other support tasks as needed by management. Process up to 10 orders per day.

Hard Skills

MS Office Suite

Data Entry

ERP

Customer Service

Outlook

Order Entry

Admin

Email

Packaging

Logistics

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in WILSONVILLE, Oregon.

Work Environment

Small facility. Will be working in both office and packaging areas. Small megapixel lens manufacturer for security cameras, machine vision, webcams, etc. Ability to lift 30 pounds.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.