Senior Manager, Consulting Services – ERP

Who We Are:

We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual.

We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence.

LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential.

LINQ’s Values:

• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.

• Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.

• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.

• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.

About The Role :

The Senior Manager, Consulting Services – ERP will manage a team of implementation consultants to deliver high-quality ERP solutions for K-12 school districts. This leadership role will focus on guiding the team in all phases of ERP deployment, from project scoping and planning to execution and support. The ideal candidate will have a strong background in ERP implementations, ideally within the K-12 education sector, and significant experience in managing and developing a team of consultants to ensure smooth and successful project outcomes.

What Youll Be Doing:

• Lead and mentor a team of ERP implementation consultants, providing direction, performance feedback, and professional development opportunities.

• Ensure that the team is aligned with project goals, timelines, and client expectations, delivering high-quality services to school district clients.

• Foster a collaborative, problem-solving culture that encourages knowledge-sharing and continuous improvement within the team.

• Evaluate team members’ strengths and areas for growth, assigning projects that leverage their skills while supporting their career development.

• Act as the leader responsible for overseeing the day-to-day work of the consulting team across multiple ERP implementation projects.

• Provide guidance on complex technical or project management challenges faced by the team during ERP deployment, configuration, and integration.

• Partner with the PMO Director to monitor project progress across all team-led initiatives, ensuring that deadlines, budgets, and client satisfaction goals are met.

• Conduct regular project reviews to ensure adherence to timelines and quality standards, resolving issues proactively.

• Serve as the primary point of escalation for both clients and consultants, addressing high-priority issues and ensuring smooth communication between the team and the school districts.

• Work closely with district leadership and key stakeholders to understand their needs, tailor implementation strategies, and ensure satisfaction with delivered ERP solutions.

Process and Methodology Development:

• Establish and enforce standardized methodologies, best practices, and tools for the team to use in ERP configuration, deployment, and training.

• Implement frameworks for documenting project processes, lessons learned, and continuous improvement initiatives to enhance future projects.

• Continuously refine team workflows to optimize efficiency, client outcomes, and project profitability.

• Ensure consultants are up-to-date on the latest trends in ERP systems, education technology, and K-12 district operations.

• Ensure that consultants are equipped with the resources, training, and tools needed to provide exceptional service and support to clients.

• Oversee the development and execution of training programs led by consultants to ensure clients’ staff are well-prepared to use ERP systems post-implementation.

• Lead change management efforts to help school districts adapt to the new systems and processes introduced by the ERP implementation.

• Manage the assignment of consultants and resources to ensure optimal coverage across multiple projects, maximizing team productivity and maintaining budgetary targets.

• Assist in forecasting project revenue and resource needs, collaborating with senior leadership to align staffing and financial objectives.

• Monitor project profitability and operational efficiency, making recommendations for improvement when necessary.

What We Are Looking For:

• Bachelor’s degree in Information Technology, Business Administration, Education Management, or a related field

• Minimum of 5-7 years of experience managing ERP implementations, with at least 3 years of experience managing a team of consultants.

• Demonstrated experience in leading teams through large-scale ERP projects, system integration, and change management.

• Proven ability to lead, mentor, and develop a team of consultants with diverse skill sets and experience levels.

• Strong project and people management skills, with a focus on fostering collaboration and driving high performance.

• Solid understanding of ERP solutions and implementation methodologies.

• Experience in data migration, system integration, and quality assurance in ERP projects.

• Familiarity with cloud-based ERP systems and associated technologies.

What Will Make You Stand Out:

• Experience working within the public education sector, specifically K-12 school districts

Total Rewards:

Remote working environment

Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin)

One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)

Company Bonus Plan or Target Sales Commission Plan

Flexible Open Paid Time Off Plan

Paid Parental Leave Policy

10 paid holidays

16 hours of paid volunteer time

Blue Cross Blue Shield benefit network (medical/dental/vision)

Low-deductible PPO option or HDHP option with employer contributed HSA

Dental with child orthodontia

100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance

Health and wellness benefits including gym and Headspace reimbursement

Professional development opportunities

EOE Statement/Accommodation Notice:

LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.