Client Technology CE​ Assistant Director

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. Its yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

We have an exciting opportunity for an Assistant Director, Communications and Engagement within a key growth area for EY – Client Technology (CT). Fueled by EY’s US$1 billion investment in technology and innovation, CT helps clients harness emerging technology to power business transformation, drive growth and solve their most pressing issues.

The opportunity

EY’s ambition is to shape the future with confidence and drive purposeful growth, together. In support of this ambition, we have an exciting opportunity to support communications strategy development and delivery in Client Technology (CT). As one of our Growth & Innovation functions, CT partners with EY businesses to deliver long-term value to clients through our award-winning EY Fabric platform and technology products.

Technology was key to EY becoming a US$50b organization and will be at the heart of how we capture the next US$50b. It augments human potential through automation and delivering deeper insights and this role is key to maximizing that potential. Whether it’s communicating the world class technology products and capabilities available to EY’s client serving teams, engaging teams in our CT priorities, or driving new ways of working, future skills and careers for our 3,000 CT colleagues, we’re looking for an experienced internal communications manager who can deliver.

The ideal candidate will have an unwavering passion for communications strategy, and be experienced in the creation of impactful, audience centric communications and campaigns that are outcome driven and embrace the values and diversity of EY.

Your key responsibilities

Develop and implement communications to support organizational change, ranging from simple organization announcements to strategic and cultural change programs with complex messaging and stakeholders.

Deliver memorable and impactful virtual and in-person events with global and regional teams.

Ensure our 500-strong CT Leadership community feel empowered and enabled to engage their teams in our CT priorities and the EY values and culture.

Measure reach and effectiveness of communications and identify trends and opportunities for continuous improvement.

Support the broader Client Technology communications strategy, planning and execution for Client Technology priorities, and produce communications on a range of topics that contribute to these priorities.

Provide communications counsel on best practices, cadence, cascade, timing and channels to enable successful deployment of internal programs.

Provide additional support to Growth & Innovation communications activities as needed

Skills and attributes for success

We’re looking for an experienced, highly collaborative and inclusive team player who understands the nuances of working and communicating with global teams. And someone with strong planning skills who has a reputation for delivery and a keen eye for detail.

To qualify for the role you must have

Bachelor’s degree (or equivalent area of study) or 10 years’ experience in communications strategy development and implementation.

10 years’ experience in internal communications for a global organization and/or similar sized complex organization.

Exceptional written and verbal communications skills with strong attention to detail, and the ability to synthesize complex information into simple, high impact messages.

Experience in developing and delivering detailed communication plans based on an understanding of audience and outcome.

Strong business acumen and ability to demonstrate knowledge and skills on global business fundamentals, business models, ethics, competitive analysis and cross cultural/geographical sensitivities.

Experience of being a trusted business advisor who has demonstrated a high level of influence at the most senior levels within a large, matrix organization.

Ability to work under pressure and to tight deadlines, managing multiple priorities effectively.

Ideally, you’ll also

Bring passion, creativity and innovation to communications with the ability to “think big”, as well as deliver and meet practical deadlines.

Have knowledge of technology and the role it plays in business, especially in this ever-changing landscape.

Have significant experience with digital channels to help deliver initiatives to global audiences.

Have strong attention to detail and a genuine commitment to maintaining the highest standards across all content and channels.

Be a team player with a flexible can-do attitude and good interpersonal skills.

Be able to prioritize your workload and proactively manage stakeholder expectations; effectively balancing multiple priorities, projects and business-as-usual tasks.

Have experience as part of a high-performing and global virtual team.

What we offer

The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $96,300 to $180,100. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $115,600 to $204,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com