Sr. Field Rental Technician

Position Purpose:

The Sr Field Rental Technician is an experienced, highly skilled mobile repair technician performing repairs on many types of rental construction equipment. Types of equipment ranging from earthmoving, aerial, landscaping, and material handling equipment. Majority of repairs will be on a jobsite or in a mobile environment. Repairs will range from general repairs and maintenance, up to more complex repairs on hydraulic, electrical and diesel engines.

This position reports directly to the Rental Repair Supervisor (RRS) supporting the overall service efforts at the Rental Operations Facility (ROF), but primarily repairing and servicing current customers with repair needs in the field. The Sr Field Rental Tech will also play a key role to teach and train other associates passing on their in-depth rental repair and equipment knowledge.

This position will be required to be on call with rotating schedule including nights and weekends and will performs other duties listed on this job descriptions as well as other duties assigned by the Rental Repair Supervisor.

Key Responsibilities:

10% Communicate Operating Procedures – Provides expert knowledge to all Rental associates and customer in the proper operation of the equipment and standard operating procedures

70% Diagnose, Maintain and Repair Equipment – Diagnose, maintain and repair all components of the machine, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems

10% Document Work – Documents all work performed on tablet technology, including completion of work orders to capture parts usage and labor, performing parts inventory counts, etc.; Performs aerial lift inspections according to required checklist

5% Operate Forklift – Safely operates forklift to load, unload, and move equipment and materials in the shop and yard

5% Proper Storage and Disposal of Materials – Follows safety protocol, including proper storage of supplies and fuel, proper disposal of waste oils and fluids, and proper lifting and moving of materials and equipment

Direct Manager/Direct Reports:

This position typically reports to Rental Repair Supervisor

This position has 0 Direct Reports

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions:

Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.

Minimum Qualifications:

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Experience and ability to perform advanced troubleshooting and repairs on electrical systems, hydraulic systems, and diesel engines

Ability to read and understand detailed schematics (electrical and hydraulic) to determine source of mechanical failure

Ability to read technical and service manuals

Competent in the use of tablet and computer technology to document service work

Ability to consistently and accurately document work performed

Good communication and organization skills

Ability to multi-task, prioritize, and work efficiently

Ability to work independently

Experience, ability and desire to provide an excellent customer service

Ability to safely lift 80 lbs minimum

Ability to operate in extreme outdoor working conditions

Requires a valid drivers license with safe driving record in order to drive in a CMV capacity, including passing a road test and obtaining a DOT medical certificate

Must be at least age 21 to drive in a CMV capacity

Working knowledge of handheld technology (smartphone, laptop, tablet)

Preferred Qualifications:

Working knowledge of Microsoft Office Suite

Demonstrated ability to collaborate and work effectively with cross-functional teams

Demonstrated project management skills

Excellent written and verbal communication skills

Resides within 45 miles of target city (ROF Location)

5 years of road tech experience in the equipment rental industry

Ability to self-direct and work independently

Maintain a professional appearance and provide a positive company image

Able to adapt to unforeseen circumstances, including weather, traffic, and business needs

Effective in organization, prioritization, problem solving, and troubleshooting skills

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

5

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Action Oriented

Being Resilient

Business Insights

Courage

Decision Quality

Manages Ambiguity

Collaborates

Ensures Accountability

Situational Adaptability

Values Differences

Communicates Effectively

Customer Focus

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. – $0.00 – $0.00