Field Service Technician

Requirements

– Minimum 2 years experience in power plant related maintenance and operations; or 3-5 years experience in industrial maintenance or construction related field
– Additional consideration for Associates or Bachelor degree in related field
– Must maintain valid driver license and passport. If passport currently not held, must have ability to obtain passport.
– Must have good driving record

Responsibilities

– Leads repair and start up function of customer equipment by instructing client employees or labor and providing solutions to electrical, mechanical and environmental equipment issues
– Perform pre-startup check of equipment and makes final adjustments as needed
– Controls cost and schedule of project in best interest of DSC and customer
– Provides thorough and high-quality training to customer regarding safe and efficient operation and maintenance of DSC equipment
– Provides timely information to customer including job status updates and detailed written follow up report promptly after each job, outlining details of project and recommendations for future equipment recommendations
– Must complete DSC assigned safety training and customer site safety training as required
– Travels extensively working varied schedules at different locations each week, including holidays and weekends as necessary to satisfy customer needs.
– Ability to travel domestically and internationally 100%
– Other duties as assigned

Preferred Knowledge and Characteristics

– Ability to troubleshoot equipment and ensure proper operation
– Ability to make sound technical decisions independently
– Strong written and oral communication
– Ability to interpret blueprints and technical information
– Proficient in MS Word, Excel, PowerPoint, Outlook and Internet
– Ability to instruct others in an industrial environment
– Experience working in boiler operations, power plants, or related
– Customer service skills

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– Work Environment
– Extreme temperatures, often outside work both in northern and southern states.
– Industrial setting; may be loud and dirty
– Variable shifts may be warranted, based on customer needs

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– This is a wholly remote position. This position is not required to report on a scheduled basis to the Monroe office, can live anywhere in the US.
– Adequate computer skills, basic understanding of Word and Excel. Ability to convey concisely within Customer Reports, what was completed and what should be considered in upcoming maintenance work.  

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– Industrial size machinery, combustion related to equipment, that fires biomass fuels.
– Biomass fuels include things like olive waste, sugar cane waste, chicken litter, and municipal waste.