Youth Advocate Case Manager

Youth Advocate Case Manager

Job Location

Compass Center – Saginaw, MI

Position Type

Full Time

Education Level

2 Year Degree ( Associate Degree)

Salary Range

$45,000.00 – $45,000.00 Salary

Job Category

Nonprofit – Social Services

Description

BE THE ANCHOR OF HOPE AND CHANGE AT HOLY CROSS SERVICES

Working for Holy Cross Services isnt just a job, its a mission! We believe in the safety and joy of family. Our work is family-focused, as are our benefits: Holy Cross offers free health insurance for our employees AND their family members.

Position Overview:

The Youth Advocate Case Manager will work in collaboration with the PYD Leadership Supervisor in creating and implementation of advocacy efforts provided to participants seeking services through the Transition Center.  Services will focus on helping participants at a critical point in real time, from a trusted adult/organization.  This position entails case management tasks such as scheduling, referrals to community resources, completion of assessments, case noting and case planning.  This position will work scheduled shifts.

Responsibilities:

Upholds an unwavering trauma-informed approach to participants and colleagues, always upholding the agencys values.  

Partners with participants, colleagues, and management, to ensure continuity of services to participants. 

Completes assessments in collaboration with participants, identifying their immediate needs while outlining services available through the Transition Center.   

Offers participants the opportunity to be connected to community service agencies to address their medical, mental health, educational, employment and daily living needs. 

May be required to transport participants in efforts to assist in accessing community services.  

Contributes to making the Transition Center a trauma informed, safe environment for participants.  

Will build relational connections with participants. 

Develops professional relationships with participants by being a positive, supportive role model, while maintaining professional boundaries. 

Provide and model immediate, appropriate, and kind redirection and correction for problematic behaviors among the participants in accordance with TBRI principles.  

Uphold unconditional positive regard for participants in care, separating the participant from their behavior, in all interactions/conversations/notes/ reports with and about participants.  

Maintains a sense of urgency throughout crisis situations and motivates the team toward proactive action. Proactively identifies possible barriers and works with the team to collectively problem-solve and monitor possible solutions.  

Write case notes, assessments, and critical incident reports through CareLogic. 

Will be on time for scheduled activities and scheduled shifts. 

Completes paperwork in a professional and timely manner.  

May be required to work shifts during non-traditional hours including weekends and holidays. 

Provides 24-hour crisis on call availability to treatment team on an as needed basis.  

Actively participates in weekly supervision with direct supervisor. 

Completes payroll activities timely. 

Actively participates in weekly team meetings. 

Actively participates in training and agency activities as required.  

Maintains professional and respectful demeanor with colleagues, participants, and the public.  

Performs other duties related to the essential duties of the position and within the individuals capabilities as assigned by ones supervisor.