System Administrator

This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4336437
Position #: A00715

Department: Dean of Engineering & Computer Science

Employment Status: Full time (29-40 Hrs)

# of openings: 1

Proposed Salary Range: Commensurate with Experience

Type of Employment: Staff

Location: ASU-Jonesboro

Closing: 11/2/24

Please note: All postings close at 12 A.M. CST on the closing date.
A-State participates in E-Verify.

Position Summary:

This position will oversee all computer and peripheral issues for the
College.

Duties & Responsibilities:

– Within the Department of Computer Science:
– Serve as system administrator for all computer servers,
networks, and computer labs
– Manages the software packages/servers and computer
maintenance/software deployment to support the classes, research
and faculty offices
– Specifies and purchases new computer equipment to replace old
outdated systems.
– Determines the disposition of computer equipment after they have
been replaced
– Develops and maintains expertise in a variety of specialized
software packages, operating systems, and network server
applications.
– Responds to complex and specialized product requests from users
by analyzing user needs, evaluating alternatives, and
recommending courses of action.
– Resolves hardware or software problems in response to user
questions and requests for assistance by diagnosing the source
of malfunctions, recommending corrective actions, and/or
consulting with appropriate staff or vendor.
– Configures and installs microcomputer hardware and software for
users.
– Installs software updates and coordinates with developer or
manufacturer to resolve problems and may analyze computer
generated products to identify source of errors and work with
system developers and users to resolve problems.
– Research new technology and methodology and evaluates new
products to determine their usefulness to users in the Computer
Science department.
– Recommends changes or updates in programming, documentation, and
training to address system deficiencies and user needs.
– Trains other employees in system operation and maintains system
instructional manuals and supplies.
– Experience in all modern operation systems expected
– Proficiency in Linux server administration and open-source
solutions required
– Manages and maintains departmental websites and serves as a
liaison between the Computer Science Department and the
College/University IT administration
– Track inventory (lab computers, instructor stations, faculty
computers, projectors, VR headsets, etc)
– Performs other duties as assigned.
– Will report to the Chair of the Computer Science Department

Within the College of Engineering and Computer Science:
– Manages and maintains College websites and serves as a liaison
between College and the Universitys IT administration
– Server/software support of ongoing research and classes within
the college, provide support to other areas of the college from
time to time, and collaborate with IT staff in engineering
– Other job duties as assigned

Knowledge/Skills/Abilities:

Knowledge, skills

PI250939599

Arkansas State University is an Equal Opportunity Employer and does not
discriminate against any applicants for employment based on their race,
color, religion, sex (including pregnancy, sexual orientation, or gender
identity), national origin, age, phys cal or mental disability, genetic
information, veteran status, uniformed service member status, or any
other status protected by law.