Technical Document Spec – Contract to Hire

Description

Summary

The Technical Document Specialist manages and provides a relevant documentation for Ranpak Automation equipment as it related to the manual, service manual, and training documentation.

Essential Duties & Responsibilities

Provides up-to-date training documentation and materials

Ensures that customers have the needed documentation belonging to the delivered system

Contributes to a professional and profitable service organization

Establishes documentation in line with the different levels for various users

Provides feedback to engineering about incorrect or incomplete machine documentation

Assists in solving technical issues, prototype setup, and assembly

Contributes to the growth of the knowledge base used by the service department

Provides recommendations to improve the serviceability of the machines

Other duties as assigned

Qualifications

Bachelor’s degree in engineering, technical writing or other related field

Minimum five years of experience in writing technical documentation and creating technical training materials for packaging machines or comparable complex machines

Excellent communication and teaching skills

Well organized and structured way of working especially for documentation needs

System knowledge: MS Office, MS Excel, Engineering drawings, BaaN, Infor LN and SAP

Logical thought processes

Supervisory Responsibilities: No

Physical Demands and Work Environment:

Office Setting

· Choice of sitting or standing or alternating between them (stand-up desk optional)

· Keyboarding/typing on a computer for extended periods of time

· Moderate noise, i.e., phones, printer, light foot traffic

· Medium noise, i.e., manufacturing facility with machinery operating on factory floor with heavy traffic

Ranpak is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. Ranpak does not tolerate discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

This policy applies to all employment practices within our organization, including recruiting, hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Ranpak makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, we invite you to read our Code of Ethics (https://s24.q4cdn.com/837608166/files/docdownloads/govdocs/2023/01/RanpakCode-of-Ethics-FINAL.pdf) .

Ranpak participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here (https://www.e-verify.gov/) .