Clinic Services Representative II – Registration

Rutgers The State University

Position Details

Position Information

Recruitment/Posting Title Clinic Services Representative II – Registration
Job Category Staff & Executive – Administrative & Support
Department RWJ-EBCHC-RECEPTION
Overview
New Jerseys academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and six centers and institutes that focus on cancer treatment and research, neuroscience, clinical and translational research, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.Our clinical and academic facilities are located throughout the state including New Brunswick, Piscataway, Newark, Scotch Plains, Somerset, Blackwood, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, University Hospital in Newark, and other affiliates.Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Clinic Services Representative II – Registration for the Eric B. Chandler Health Center at the Robert Wood Johnson Medical School.The primary purpose of the Clinic Service Representative II-Registration is to perform a variety of simple and complex registration activities at the Eric. B. Chandler Health Center and its affiliate sites under limited supervision.Among the key duties of this position are the following:
  • Provides efficient and courteous services when scheduling patients appointments.
  • Utilizes computer to process full registration information for new/established patients at every visit.
  • Determines eligibility for federal and state programs. Determines eligibility and processes applications.
  • Receives, review and respond to routine and complex inquiries from patients, colleagues, practice physicians, State Presumptive Eligibility department staff members.
  • Performs cashier duties.
  • Responsible for generating new schedules or daily reports.
  • Works effectively as a member of the Centers team.
  • Provides back-up coverage for Patient Business Services staff for all Units within the Eric B. Chandler Health Center.
Position Status Full Time
Hours Per Week
Daily Work Shift Day
Work Arrangement
This position requires a fully on-site work arrangement.
FLSA Nonexempt
Grade 177
Position Salary
Annual Minimum Salary 43534.40
Annual Mid Range Salary 44444.40
Annual Maximum Salary 45773.00
Standard Hours 35.00
Union Description Teamsters 97
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment Staff – 12 month
Position Pension Eligibility PERS
Qualifications

Minimum Education and Experience
  • Two (2) years of experience in physician, hospital or health center billing setting, including management of various types of insurance billing processes.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Bi-lingual (English/Spanish) skills.
  • Knowledge of medical terminology.
  • Must be familiar with the billing practices of Medicaid and Medicare.
  • Requires working with office equipment and confidential patient records and correspondence.
  • Required to proofread and check documents for accuracy.
Preferred Qualifications
  • Candidates having experience working in a Federally Qualified Health Center a plus.
Equipment Utilized
Physical Demands and Work Environment
  • Physical Demands: This position requires standing, walking, use of hands to finger, handle or feel, ability to reach with hands and arms 1/3 of the time; manual dexterity use of keyboard to enter data and video display terminal to receive and send information and data. Ability to talk or hear up to 2/3 of the time and sitting over 2/3 of the time. Must have clear vision at 20 inches or less (close vision). Ability to lift and carry objects weighing up to 25 lbs; ability to stoop and bend; ability to reach and grasp objects.
  • Work Environment: Clinical/Laboratory/Office environment. Moderate noise level.
Special Conditions
  • May require working evenings and/or Saturdays.
Posting Details

Posting Number 24ST2361
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Downtown New Brunswick
City New Brunswick
State NJ
Location Details
Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidates offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Show Full Vacancy
  • Date Posted: November 6, 2024
  • Location: New Brunswick, NJ