Supervisory Computer Assisted Ordering Technician

Defense Commissary Agency

Summary Serves as the Supervisory Computer Assisted Ordering Technician in a Defense Commissary Agency (DeCA) location. The primary purpose of this position is to give the incumbent the necessary training and work experience to develop to the full performance target level of Supervisory Computer Assisted Ordering Technician, GS-1101-7. Specific assignments vary by individual store and store management requirements. Read the entire announcement before starting the application process. Responsibilities Maintain the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands. Use radio-frequency hand-held terminals to gather data necessary to update and adjust inventory. Record and update Balance on Hand (BOH) data, maintain perpetual inventory and audit credits. Perform daily inventory audit of items not-in-stock and overwrite items. Evaluate stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.-Interface with all levels of management and deal directly with commercial distributor/vendor stocking representatives on issues affecting CAO. Supervise CAO technicians, perform a variety of duties such as: planning & assigning work for employees; setting priorities and preparing work schedules. Provide on-the-job training to subordinates. This position offers promotion potential to a higher grade. To prepare you for the higher grade, work assignments will be progressively more complex. After meeting all qualifications and requirements for the next grade level and with your supervisors recommendation, you may be promoted without further competition. However, promotion is neither guaranteed nor automatic. Read the entire announcement before starting the application process. Requirements Conditions of Employment Qualifications You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, superior academic achievement, or a combination of experience and education to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information. Experience: One (1) year of demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management; and developments in commercial retail food store items, equipment, and practices (specialized experience) equivalent to at least the GS-06 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of qualifying experience include: Using handheld terminals to gather data necessary to update and adjust inventory Experience ensuring optimal shelf space allocation for available stock Ordering product Maintaining a perpetual inventory You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Additional Requirements that must be met by the closing date: Physical requirements: (1) Work may be performed in the freeze and chill boxes exposing incumbent to extremes in temperature. (2) Must be able to wear any/all protective clothing provided, such as freezer gear. You will attest to your ability to perform these physical requirements in the Questionnaire. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Automated Ordering Systems Communication Minimum Qualifications for the position Operational Practices Supervision Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: No Telework eligible: No Remote work eligible: No Education You may not use education to qualify for this position. Additional Information Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible. Applicants with financial difficulty are not automatically removed from consideration. Selectees are required to complete an online onboarding process. Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326. PCS is not authorized. The following may result in a rating of ineligible. Ineligible applicants receive no consideration. Not selecting an eligibility. Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) is incomplete. Submitting encrypted documents or uploading Adobe portfolio documents. Submitting any document that contains a photo or image of you. Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume. Overstating your qualifications and/or experience in your application materials. Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume. Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire AND providing the supporting documents for the selected eligibility/eligibilities. Required documents are listed in the eligibility description. You are responsible for providing the documents required to prove you can be considered for the selected eligibility/eligibilities. HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.

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