Patient Referral Assistant – PRN

Join the team at Avera!

Award Winning Health Care: Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME.

Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

You Belong at Avera: Competitive pay, various shifts to fit your lifestyle and opportunities for career growth.

Avera is seeking a Patient Referral Assistant!

Position Highlights:

Positive Work Environment: Be part of an organization where we practice the mission in our daily operations and demonstrate our pride by delivering excellent care.

Career Growth: Gain hands-on experience in healthcare working alongside other healthcare professionals who are passionate about creating a positive impact.

Job Satisfaction: Each day you will positively impact each patient you serve by providing direct patient care.

Job Summary

Responsible for greeting customers both on the phone and in person. Gathers and updates patient demographics and insurance information and scanning of the necessary documents in addition to collection of co-pays and balance due. Responsible for scheduling appointments, outreach appointments, and procedures for the patient as directed by the physician. Has an understanding of tests, procedures, and preparation required prior to testing and providing instructions to the patient. Performs secretarial duties including preparing of documents to send to other entities for patients appointments, documentation of the referral, and completion of miscellaneous forms.

Education and/or Experience

High school diploma or general education degree; or one to three months related experience and/or training; or equivalent combination of education and experience required.

Additional education in other health related field preferred

Written and oral communication skills and medical terminology experience preferred.

Computer knowledge and skills preferred.

Licensure/Certification/Registration

Completion of the Child Abuse & Dependent Adult Abuse courses for Iowa Mandatory Reporters within 90 days of employment and every three years thereafter.

Work Schedule

Day Shift: 8:00 am-5:00pm, occasional weekend; PRN (as needed)

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.50 – $22.00 per hour

What Makes Avera Special? (http://www.avera.org/careers/what-makes-avera-special/)

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.