Site Manager

Overview

Will lead a team at a high profile account in Irving, TX

Responsibilities

Responsible for on-site supervision of Executive Assistants and Business Support Specialists

Monitors operations for efficiency and quality of service

Oversee all the operations involved in the successful completion of projects assigned

Prepare presentations and present to CBPS & Client

Evaluates and resolves high priority and moderately complex problems through communication and negotiation with clients, vendors, and internal professionals in support of a proactive, responsive and friendly customer environment

Oversee onboarding of all new hires

Monitors operating unit activities to ensure compliance with CBPS

Manage status reports, productivity reports, and other source documents to ensure best optimal performance is met by staff

Monitors financial performance including billing and receivable procedures

Liaison with all CBPS staff functions on activities relating to own operating units

Maintains working relationship with representative including identifying needs analysis, handling criticism & informing of progress

Attend high level meetings with C-Level Executives

Conduct staff meeting to ensure communication of corporate policies and procedures

Manage staff by developing and mentoring staff; handle corrective actions as necessary on a timely basis and in accordance with Company policy; evaluating performance; providing training and development opportunities; coach and counsel staff

Interface with client, operations team, and corporate departments as necessary

Completes CBPS staff payroll

Enhance “good will” between Client and Canon

PHYSICAL REQUIREMENTS/WORKING CONDITIONS/MENTAL QUALIFICATIONS

Mentalqualificationsinclude ability to provide direction and leadership efficiently and effectively

Good organizational skills

Qualifications

Bachelor’s degree or equivalent experience

Must have 8 years of experience in Office Services/Business Services Management

Must have a track record of successfully managing a team of 10 people in a Project Management environment

Track record of process improvement and change management a must

In-depth knowledge of current industry standards in business services & records management

Ability to manage complex projects

Previous experience working in a pharmaceutical environment a plus

Six Sigma Green Belt a plus

Global business experience a plus

Excellent computer skills

Strong written and verbal communication skills

Strong leadership skills

Must be process thinking and be able to document processes and procedures

Excellent presentations skills

Creative, innovative, and strategic thinking skills

Must be dependable, reliable, detail oriented with good organizational skills as well as self-initiative

COVID-19 vaccination required

What We Offer

An opportunity to join an established team and be part of a successful and proven global organization!

A competitive compensation program!

Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!

Employee discounts on Canon products & vendor discount programs for employees!

World-Class Training & Career Development Programs!

Job Locations US-TX-Irving

Posted Date 15 hours ago (10/7/2024 9:43 AM)

Requisition ID 2024-18710 # of Openings 1 Category (Portal Searching) Administrative/Clerical Position Type (Portal Searching) Regular Full-Time