Customer Service Representative
TEKsystems
TekSystems is hiring Entry Level Financial Services Representative for a leading investment firm in Denver!
Pay Rate Opportunity:
$21/hour while you are on contract under TEK systems (paid weekly)
$25.96/hour once you convert to a full-time Janus Henderson employee
Start date: October 28th
Job Duties
Answering inbound calls in a call center environment from investors through processing transaction requests, online account questions, and helping them make a decision based on account goals
Will also process purchase, redemptions, exchanges and other account transactions over the phone
Help investors navigate and troubleshoot online or website issues
On average, you will be taking 30-50 inbound calls per day and your calls can last ~7 minutes long (this breaks down to roughly taking 8 calls per hour during the workday)
Internal Growth Opportunity
-There is upward mobility within the company and below is the timeline within the
NLA(Non-licensed Agents) department
NLA 1 Training for the first 8 weeks
NLA 2 Training for 5-6 weeks (during this time will get SIE licensed)
NLA 3/Ret 1 Training for 12-13 weeks (will then be hired on as a full-time employee if score 60% or higher on SIE)
Then 4 weeks after becoming a full-time employee, you will need to get licensed in Series 6
Will then go into Product Training 1 for 4 weeks, and want them licensed in Series 63 during this
Will end with Product 2 Training and then will look at promotion/internship for the team or other teams in the organization
Please apply directly with an updated resume!
About TEKsystems:
Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.