Administrative Assistant II – Westwood, Ophthalmology

UCLA Health

Description

In this Administrative Assistant role, you will provide support to the team and patients of the Cornea and Uveitis clinic in Westwood. You will facilitate the communication between physicians and patients and ensure their needs are met. Responsibilities include, but are not limited to:

Check-in and check-out patients

Process co-payments

Respond or route patient messages

Obtain authorizations and referrals

Schedule appointments

Prepare patient billing

Salary Range: $25.60-$36.33 Hourly

Qualifications

Required:

One year experience working in a medical office including answering telephones, interacting with patients and familiarity with current billing practices including governmental plans.

One year of experience scheduling patient appointments in computerized appointment scheduling system.

Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors.

Excellent verbal and written communication skillsFlexible personality and ability to adapt to changing needs of department.

Ability to interact calmly and effectively in challenging situations.

Preferred

Experience registering patients in UCLA Encounter Registration system.

Experience working in a teaching environment.

Experience working in an Ophthalmology practice.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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