Problem Revolution Team Specialist

he Education Secretariat is committed to equity and valuing the unique
and diverse characteristics and experiences of every member of its
workforce. We encourage an authentic workplace where colleagues show up
as their full selves, where collaboration, innovation, and connections
are key to realizing our mission that all children, youth, and families
thrive socially, academically, and economically. We seek teammates who
are committed to promoting a diverse and inclusive work environment,
where everyone is valued and engaged. We encourage you to apply and
identify your strengths in these areas. The Department of Elementary &
Secondary Education is looking for an experienced individual to work as
an Educational Specialist C on the Problem Resolution Team in the
Everett office. The unit mission is: PRS ensures that students,
families, school districts and other community members have easy access
to information regarding their children?s education rights and options
and access to a forum for the resolution of their disputes that is
prompt, accurate and fair. The Problem Resolution Team Specialists are
responsible for implementing complaint management procedures through the
Departments Problem Resolution System and providing technical
assistance regarding interpretations of state and federal education
requirements in regard to both special education and general education
program requirements. The primary duties of Problem Resolution Team
Specialists are: Review and analysis of allegations of non-compliance
filed in regard to a public school district, developing correspondence
and conducting investigations in order to make a compliance
determination in each case, develop letters containing a summary of the
issues, the Department?s findings, and explaining the rationale and
basis for the determination, and Providing technical assistance and
guidance to parents, advocates and school administrators on the
implementation of regulatory requirements. Supplemental duties include:
Reviewing and approving waivers of regulatory requirements submitted by
public school districts and collaborative programs; reviewing incident
reports and restraint injury reports submitted by public funds
recipients, reviewing public day school applications to establish
programs, and responding to McKinney-Vento Homeless Education Act
residence disputes, and Performing other duties as required The ability
to travel throughout the Commonwealth is required. Preferred
Qualifications Training or knowledge of education law, particularly
special education, and preferably student discipline, bullying and other
mandated areas Qualified Candidates will possess professional experience
including public and/or private school teaching and/or administrative
experience, preferably in special education or relevant legal training
or experience. The successful candidate will possess: Self-Reflection
ability to practice self-reflection and self-correction to solve
problems. Strong interpersonal, communication skills ability to
communicate and work effectively with a wide range of constituencies in
a diverse community. Cultural competence ability to learn and build on
the varying cultural and community norms of students, families, school
districts and other community members through awareness of one?s own
cultural identity and views about difference. Commitment to team mission
and core values ability to proactively support and uphold the team
mission and core values (including acting with purpose, continuous
improvement, collaborative teamwork, stewardship, learner-centered,
equity and racial equity). Fluency in a second language in addition to
English is highly preferred The successful candidate will be able to
demonstrate their ability to: Think in a highly objective and analytical
manner to obtain and review information and reach objective and
supportable conclusion