Payroll Technical Training Specialist

The Opportunity

Delaware North is hiring a full-time Payroll Technical Training Specialist to join our team in Buffalo, New York. As a Payroll Technical Training Specialist, you will be responsible for playing a crucial role in supporting the design and delivery of high-quality, engaging, and impactful training programs to team members. If you are passionate about developing training initiatives that enhance employee knowledge and improve payroll processes, this is an excellent opportunity for you to join our team.

Pay

Minimum – Anticipated Maximum Base Salary: $57900 – $78100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

At Delaware North, we care about our team members personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus based on level, as well as individual, company, and location performance

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certification reimbursement

Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

Develop and facilitate payroll system training programs, including course materials and onboarding sessions for new hires

Stay updated on industry trends and emerging technologies to continuously enhance training content

Collaborate with subject matter experts to assess training needs and ensure accurate, relevant training delivery

Prepare and maintain documentation, SOPs, job aids, and assist with reporting and unit testing for payroll systems

Evaluate training effectiveness through performance metrics and feedback, making necessary adjustments to improve learning outcomes

Qualifications

Bachelor’s degree preferred; experience may substitute for degree

Certification in facilitation, training, or related areas preferred

Minimum of 2 years of relevant experience in learning and development with proven experience as a training facilitator or similar role, with a strong background in delivering engaging and effective training programs

Knowledge of adult learning principles and instructional design methodologies

Experience with Workday or UKG a plus

Experience in program or project management preferred

Shift Details

Day shift

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.