Area Director of Operations

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Area Director of Operations is an Executive Level position with responsibilities focused on overseeing the entire Operations (Rooms Division and Food & Beverage Division) function. Duties may also include training, staff development, scheduling, and payroll. This position will require the ability to work all shifts, including holidays.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Excellent associate relations skills with the ability to train, coach, and counsel employees while overseeing their development

Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

Strong verbal and written communication skills

Knowledge of operation systems such as Dimensions, Opera, and ADP are a plus

Primary Location: US-TN-Memphis

Organization: Hyatt Centric Memphis

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Operations

Req ID: MEM000947

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.