Customer Service Representative (Teller)

This is a job for a Customer Service Representative (Teller) with a company located in the Columbus, MS area.

Job Summary: The Customer Service Representative I (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast paced, process driven team environment. The CSR I establish relationships with customers and provides services that help customers achieve their financial dreams.

Responsibilities: Accurately processes transactions including deposits, night drop deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances. Adheres to the banks Vision, Core Competencies and Moments of Truth while listening for referral opportunities and referring customers to the appropriate areas of the bank. Safeguards the banks assets by efficiently operating a cash drawer while following the banks policies and procedures and adhering to the Bank Operations Manual. Assists with any other duties assigned which may include maintaining the vault or ATM and preparing daily reports. Continued education of regulations, policies, procedures and product knowledge.

Qualifications: High School graduate or GED. Working knowledge of computer software. High energy with strong interpersonal, oral and written communication skills. Works well in a team environment.

Equal Opportunity Employer — minorities/females/veteran/other individuals with disabilities/Sexual orientation/gender identity.