Emergency Department Tech – Mercy West

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

The ED Tech provides direct patient care under the guidance of a RN or designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of the organization.

Essential Job Functions

· ​ Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN.

· Completes patient rounding as assigned.

· Provides 1:1 patient safety companion service as needed.

· Acts as liaison between patient and nurse to report changes and concerns.

· Provides high level customer service to all patients, patients families, community providers, visitors, and employees.

· Provides accurate, precise, timely documentation as applicable to patient care.

· Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

· Performs delegated tasks once competency has been validated.

· Collects data, within scope.

· Completes patient screenings as applicable.

· Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.

· Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.

· Maintains knowledge of policies and procedures.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

Current certification for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred)

Education

High School Diploma or GED (required)

Work Experience

Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second year nursing student from a Registered Nurse (RN) program (preferred)

Training

None

Language

None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patients status and interprets the appropriate information needed to identify each patients requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Working Conditions

Periods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

General office environment.

May be exposed to high noise levels and bright lights.

May be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.

May be required to use physical restraints.

May be exposed to human blood and other potentially infectious materials. 

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.

Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Physical Demands

Frequency                                              0%                  1-33%                 34-66%                 67-100%

Lifting/ Carrying (0-50 lbs.)                                                                             x                                      

Lifting/ Carrying (50-100 lbs.)                                       x                                                                       

Push/ Pull (0-50 lbs.)                                                                                        x                                      

Push/ Pull (50-100 lbs.)                                                  x                                                                        

Stoop, Kneel                                                                                                      x                                      

Crawling                                                x                                                                                                   

Climbing                                                x                                                                                                   

Balance                                                 x                                                                                                    

Bending                                                                                                              x                                      

                                                                                                                                        

Work Position

Frequency                                               0%                  1-33%                 34-66%                 67-100%

Sitting                                                                                  x                                                                      

Walking                                                                                                                                             x        

Standing                                                                                                             x                                       

                                                                                                                                     

Additional Physical Requirements/Hazards

Physical Requirements

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recordings

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity – far

Acuity – near

Hazards

Depth perception

Use of Latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Skills

Computer Literacy

Monitor patient conditions during treatment

Inform medical professional regarding patient conditions and care

Record patients’ medical history

Sterile Field step

CPR

Straight Urine Catheterization

Ear Irrigation

Patient positioning

Patient transport

Customer service

Patient care

Phlebotomy

Perform EKG

Splinting

Wound care

Obtaining vital signs, including manual blood pressure

Attention to detail

Problem solving

Working independently

Working under pressure

Critical thinking

Communication

Teamwork

Conflict resolution

Active listening

Relationship building

Empathy

Many of our opportunities reward your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com