Intake Specialist Hybrid Role Jackson, MI

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Healthcare Intake Specialist

Location: Jackson, MI

Hybrid Opportunity

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Intake Specialist. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care, we need an Intake Specialist with commitment and compassion. Are you one of them? If so, apply today!

Hybrid Role- part in office, part working from home; MUST be able to work in the Jackson office

Weekdays 10am-7pm and every other weekend 8am-5pm

A day off during the week would rotate between Tuesday and Thursdays. Weekends are worked remotely. Weekdays you are allowed to go home at lunch and finish the day remotely.

Why Join the Elara Caring mission?

Work in a collaborative environment.

Be rewarded with a unique opportunity to make a difference

Competitive compensation package

Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost

Opportunities for advancement

Comprehensive insurance plans for medical, dental, and vision benefits

401(K) with employer match

Paid time off, paid holidays, family, and pet bereavement

Pet insurance

As an Intake Specialist you’ll contribute to our success in the following ways:

Receives, interprets, and manages patient referrals with the intent of converting to actual admissions.

Manages and works the pending list to identify opportunities to improve conversion rates.

Responds and satisfies expectations and requirements of internal and external customer needs.

Maintains organized, effective, and efficient systems along with communication to ensure that continuity of patient care is delivered.

Accepts and processes referral information into the company database software applications in accordance with the administrative policy.

Attends on-site meetings with branches and with referral sources upon request by sales and/or referral sources.

What is Required?

High School Diploma or GED

1 year of healthcare experience and knowledge of medical terminology

Proficient with Microsoft Office Suite and data entry

Demonstrates excellent customer service skills

Associates in healthcare is preferred

Customer Service, Healthcare preferred

Prior Experience working in fast paced environment

Experience in portals such as (Allscripts, Forcura, Navihealth, EPIC, MyAbility)

You will report to the Intake Manager.

This is not a comprehensive list of all job responsibilities ; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.