IT LvL 2 Site Support

Job Description

Day to Day:

Insight Global is looking for an IT Site Support Generalist for one of their global clients in the Automotive Manufacturing industry. This candidate will be providing site level Infrastructure support (MS Office, Desktop, Printer, basic networking etc.) to various teams & levels of the business. They will be working to support remote employees 70% of the time, and on-site employees 30% of the time. This is a fully on-site position in Maryland Heights, MO.

 - Specific responsibilities:

   Ticket support for on-site/remote employees

   Troubleshooting

   MS Suite

   Networking support

   Hardware support

Software support

Compensation:

$35/hr to $41/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Globals Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Qualifications:

 - Associates degree in related field of study- Computer Science, Engineering, etc.

 - 5 years of professional experience in IT Generalist roles

   Strong expertise with software, hardware, & networking support

   Expertise of Service Desk process knowledge and objectives

   Experience with Organizational Change Management Methodologies

   § Submitting approvals, scheduling and attending meetings

   Strong troubleshooting expertise

 - 2 years of experience IT operations/service organization

   Supporting on-site and remote support

 - Prior experience in Manufacturing or Automotive organization

Experience with AV support Preferred:

 - HP/Printer certification preferred

Any executive level support experience preferred null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.