Independent Risk Review & Assessment Business Line Quality Assurance Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Independent Risk Review and Assessment Business Line Quality Assurance (IRRA BLQA) Manager has an exciting opportunity to be a part of a growing team testing controls within Risk Management & Compliance focused primarily on Operational Risks. Operational Risk Management oversees the Company’s Operational Risk Framework, including: taxonomies, internal and external loss data, control programs, risk and control self-assessment (RCSA), scenario analysis, root cause analysis, issue management, policy, risk appetite and aggregation, reporting, product change management, corporate security and investigations, third party risk management, sales and services risk oversight, governance, capital oversight, and stress testing across the Company.

The IRRA BLQA Manager is responsible for leading a team of Lead Analyst(s) and Analysts (collectively “Analysts”) in the administration and execution of testing activities within Independent Risk Review and Assessment (IRRA), a centralized second line independent testing function. Key roles and responsibilities include working with the business lines and other Technology, Risk, Compliance, and Audit professionals across the bank to evaluate processes and controls to ensure effective risk management framework. The IRRA BLQA Manager is responsible for leading projects and activities that confirm compliance with internal policies applicable laws and regulations related primarily to operations, but also includes technology, data governance, cyber, system and information security. The role is responsible for the identification of control and process weaknesses through analysis and testing activities. If gaps are identified, the IRRA BLQA Manager will partner with the business line and Risk Management groups to recommend and influence solutions to mitigate risks. Further, the IRRA BLQA Manager is responsible for effective communication of testing results to the ORR Senior Manager, including well written draft issues and reports, and for responding to and/or escalating significant risks as appropriate. Further, the IRRA BLQA Manager is responsible for directly managing a team of Analysts, including overseeing testing activities, timely completion of planned tests, conducting performance management and staff development.

Basic Qualifications

– Bachelors degree, or equivalent work experience

– Typically more than eight years of applicable experience

Preferred Skills/Experience

– Proven leadership skills.

– Subject Matter Expert or advanced knowledge of operational risks as well as industry trends that impact Bank operations.

– Thorough understanding of operational risk and management standards, the common definition of

internal controls, and how control frameworks are designed and operate to mitigate risks.

– Deep understanding of the business line’s operations, products, services, systems, and associated risks.

– Deep business acumen and credibility to help business line(s) proactively identify risks and address

changing risk landscape.

– Superb process facilitation, project management, and analytical skills with the ability to manage multiple

tasks and deadlines simultaneously.

– Excellent presentation, interpersonal, written and verbal communication skills.

– Proficient computer navigation skills using a variety of software packages, including Microsoft Office

applications and word processing, spreadsheets, databases, and presentations.

The role offers a hybrid/flexible schedule, which means theres an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 – $136,800.00 – $150,480.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.