SRE Program Principal (Remote)

We’re TEKsystems Global Services (TGS). We’re experts in delivering data, cloud, and customer experience, working with partners in leading cloud, design, and business intelligence platforms. We use strategy, design, operations, and a customer-first approach to help enterprises tame disruption with agility. We work with 80% of the Fortune 500 across North America, Europe, and Asia. TEKsystems Global Services is a subsidiary of TEKsystems, an Allegis Group company. Learn more at TEKsystems.com.

We are seeking a dynamic technology leader to join our team as the Program Principal for Site Reliability Engineering. This strategic role will be pivotal in leading and executing large-scale Site Reliability Engineering customer engagements, ensuring the stability and performance of Modern cloud and legacy systems and applications by implementing best practices in reliability engineering and driving automation to enhance operational efficiency. Reporting to the Director of IT Operations Modernization, this role will lead the development, sales, solution, and delivery of the Site Reliability Engineering program offering for TEKsystems Global Services Enterprise customers. This role will be accountable for ensuring delivery excellence and providing thought leadership to our customer’s executive and technical leadership.

Responsibilities:

Capability Development

In this role, you will lead the development of Site Reliability engineering offerings for customers cloud-native and cloud-agnostic needs focused on operational efficiency, observability, stability, and resiliency of enterprise IT systems. This includes, but is not limited to, use cases such as driving SRE adoption at scale, observability design and implementation, and building efficient incident and problem management.

Technical Expertise

You will leverage your in-depth expertise in SRE strategy design and technologies and platforms, stay updated on the latest advancements in tools and services available in the market, and guide the team in applying best practices to build an offering that can be delivered to customers at scale.

Team Training and Development

As a program leader, you are required to foster a culture of continuous learning and development within the team, ensuring they are equipped with the latest site reliability engineering-specific skills and knowledge. You will also be responsible for building delivery enablement artifacts as needed to ensure successful delivery.

Innovation and Best Practices

As a leader of the program, you are required to drive innovation and the adoption of best practices, ensuring our solutions are at the forefront of industry standards.

Strategic Delivery

In this role, you will engage directly with TEKsystems customers to understand their technical challenges and provide expert guidance and architectural pathways to achieve Site Reliability Engineering goals. You will work closely with customer leadership, technical architects, and project sponsors to ensure the SRE initiative is making progress per defined timelines and milestones while adhering to industry standards.

Project Planning and Execution

• As a Program Principal, you will be responsible for planning, execution, and successful delivery of SRE projects, ensuring alignment with client goals and industry standards.

Risk Management

As a Program Principal, you will identify and mitigate potential technical risks and challenges associated with architectural designs. You will also implement SRE strategies to ensure the security, scalability, and reliability of solutions.

Architectural Thought Leadership

As an SRE Program Principal, you will be required to analyze customer’s requirements, understand the current state, and build a target architecture.

Qualifications:

Education

Bachelor’s Degree in Computer Science, Information Technology, or a related field; advanced degrees (Master’s, Ph.D.) are preferred.

Professional Experience

10 years of relevant professional experience in Site Reliability Engineering or IT Operations.

5 years of experience in Enterprise architecture, solution design and technical leadership roles.

Proven track record in leading and successfully implementing data modernization initiatives.

3 years in IT consulting and IT services organizations.

Site Reliability Engineering Expertise

Proven experience in building and executing large-scale SRE initiatives.

Conversant in state-of-art observability trends, tools, products, and technologies.

Experience in identifying wide gaps in the SRE practice and designing implementable solutions that contribute to the transformation of the organization

Experience in driving adoption of a new SRE technologies or initiatives across organization.

Experience in building and leading high-performance SRE teams to consistently achieve business results.

Experience in driving development teams to strictly adhere to the SLO/error-budget.

Cloud Technologies

Expertise in cloud platforms such as AWS, Azure, or Google Cloud.

Hands-on experience with cloud-based data services, storage, and analytics solutions.

Database Technologies

• Proficiency in database design, optimization, and management.

• Experience with both relational and NoSQL databases.

Data Architecture

Strong knowledge of data architecture principles and practices with respect to observability, alert management, and security.

Experience in designing and implementing scalable and efficient data models for SRE data originating from various sources.

SRE Governance and Reporting

Experience in establishing and implementing SRE governance frameworks.

Familiarity with building executive SRE reports showcasing ROI and key Enterprise metrics

Leadership Skills

Previous leadership experience in managing and leading cross-functional teams.

Ability to inspire and mentor team members, fostering a culture of innovation and collaboration.

Summary of our benefits: https://www.teksystems.com/en/careers/benefits

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits .

Unless the position has been filled beforehand or closed otherwise, the posting close date is October 24, 2024.

TEKsystems Employee Benefits for a Healthy Work-Life Balance is more than a buzzword. We prioritize our people and offer comprehensive employee benefits packages that enhance their well-being.

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.