VP, Infrastructure Services

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the worlds leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

Responsible for the development and execution of the infrastructure strategy, process, methodology, and long-term initiatives utilized by Discovers Business Technology teams to build innovative solutions that meet customer needs. Manage core infrastructure services, including management of large, shared services environments with multiple stakeholders, across many towers of technology. Management of large budget and oversight of many vendor relationships is also critical. Collaborate effectively with technology leadership and drive a customer focused operating model. Leverages technology trends that can create business value, identify opportunities for automation and service quality improvement. Builds and maintains a highly effective Product Leadership team to foster a culture of innovation and curiosity. Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.

How You’ll Do It

Accountable for delivering on the Infrastructure product vision and roadmap in line with the Technology Strategy.

Create maximum value and high quality delivery of Infrastructure core and foundational products in addition to consistent delivery.

Frequently interface with stakeholders to understand near and long term needs and identify opportunities for initiatives to drive value and efficiency.

Establishes and tracks to appropriate metrics & KPIs to measure delivery performance and quality.

Identifies opportunities to increase utilization and adoption of products and features and work with Product Area Directors to implement adoption and advocacy plans.

Ensures consistency of product management and agile methodology, sharing common practices and challenges across all Product Teams.

Manages the Infrastructure product budget/financials.

Ensures consistent feedback mechanisms are in place to measure consumer satisfaction and capture potential new requirements/enhancement opportunities.

Provides technical leadership while developing and maintaining relationships with Product Managers, Solution Engineers and Technical Architects.

Represents Discover at technical meetups, external conferences and mentor junior engineers and architects.

Qualifications You’ll Need

The Basics

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related

10 years of experience leading application development, computer systems, infrastructure, or technology

15 years of relevant technology experience

Physical and Cognitive Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

Primarily move about the work environment.

Occasionally move about the work environment to complete the major responsibilities of the job.

Primarily performed indoors in an office setting.

Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

Ability to communicate verbally.; Ability to communicate in written form.

Travel up to 10% of the time.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on Oct-20-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.