Rental Exit Booth Agent – HOU Airport

Overview

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car – teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. Its a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow – for both our company and our employees.

National and Alamo has an exciting opportunity for a Full Time Exit Booth Agent at Houston Hobby Airport .The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This position pays up to $16 / hour ($13 per hour plus performance based incentives)

(PLUS an additional $1.25 / hr between the hours of 10pm-6am)

Must be able to work: Wednesday-Sunday 3pm-12am | Thursday-Monday 2pm-11pm | Sunday-Wednesday 3pm-12am

This position is located at: 7600 Airport Blvd Houston TX 77061

We offer:

Paid time off

Employee rental car discounts

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Responsibilities

Heres a look at the responsibilities:

Prepare all rental documents accurately and completely.

Verify car information and VIN number for security and car control.

Provide additional service to Emerald Aisle members by offering our refueling option.

Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.

Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers.

Provide all customers with undivided attention while assisting them at the exit booth.

Make eye contact and greet all customers; thank customer at the conclusion of all transactions.

Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years of age.

Must have a valid drivers license with a good driving record, no more than 2 at-fault accidents or moving violations in the past 3 years (1 of the 2 violations or at-fault accidents must fall off within 12 months of employment).

No drug or alcohol related conviction on driving record in the past 5 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Must have a minimum of 6 months of Customer Service experience within the last 5 years (Retail, hospitality, or restaurant)

Must be able to work one of the following schuedals: Wednesday-Sunday 3pm-12am | Thursday-Monday 2pm-11pm | Sunday-Wednesday 3pm-12am

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.