Business Analyst Manager

Job Description:

The Business Analyst Manager is responsible for the day to day operations of the business analysis function within Pharmacy Services. This includes the documentation of business workflow and requirements, system analysis, cost analysis, and business designs for software development / acquisition projects. Acts as a liaison with business and clinical users and the software development / application team(s). Adopts best practice standards that are in line with the global IS and business strategies.

Special Skills:

Minimum 10 years Pharmacy/PBM experience

Senior Level SQL skillset

Previous Supervisor experience

Minimum 1 year ProPBM experience,

Minimum 2 year batch process management for eligibility, claims and accumulators, formulary management experience.

Scope

Directs the department/area responsible for business systems analysis for administrative, financial, insurance or clinical systems.

Manages budgets and financial assets to achieve financial objectives.

Oversees human resource management and staff training for the department.

Majority of day to day work is spent managing the work of the team rather that participating in the technical delivery of the work.

Job Essentials

1. Provides leadership and direction for the business systems analysis department/area and is responsible for the day-to-day operations of a group of employees including employee engagement, adoption of best practices, and problem resolution.

2. Accountable to plan and manage the daily operations within the parameters of their departmental operating and capital budgets.

3. Responsible for directing the work of employees for area of accountability, including hiring, goal setting, coaching and mentoring, employee recognition and training, and performance management which includes disciplinary action.

4. Manages customer, stakeholder, and vendor relationships and expectations.

5. Regularly communicates with staff and manages resource allocation to projects to ensure timely delivery within budget and according to requirements.

6. Oversees the application development methodologies, tool use, and associated techniques for the business system analysis function.

7. Manages the training and process development activities, including the development to policies, procedures and guidelines, and ensures staff understand and comply with Intermountain defined and industry best practice standards.

8. Oversees the processes required to solves issues, incidents, problems and helps to establish service level agreements. Collaboratively works with peers, internal and external stakeholders, and vendors.

9. Collaborates with key business and prioritize business analysis work required for application development / acquisition projects. Oversees the allocation of resources.

10. Oversees the development and maintenance of training and knowledge based materials for area of responsibility.

11. Develops and implements communication plans to all stakeholder groups and manages customer and stakeholder expectations.

12. Defines, develops and analyzes operational, development and quality metrics. Fosters improvements in processes, tools, etc.

Minimum Qualifications

Bachelors degree in an information technology, informatics, clinical, or insurance related field. Degree must be obtained through an accredited institution. Education is verified.

Eight years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods.

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Demonstrated effective leadership and communication skills.

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Demonstrated strong analysis, problem resolution, judgment, and decision-making skills.

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Demonstrated ability to effectively prioritize and execute tasks in a high-pressure environment.

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Experience working in a team-oriented, collaborative environment.

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Experience working in a healthcare environment.

Preferred Qualifications

Minimum 10 years Pharmacy/PBM experience

Senior Level SQL skillset

Previous Supervisor experience

Minimum 1 year ProPBM experience,

Minimum 2 year batch process management for eligibility, claims and accumulators, formulary management experience.

Two years management experience

– and –

Experience working in a healthcare or healthcare insurance environment

– and –

Results oriented

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Self motivated

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Keen attention to detail

Physical Requirements:

Interact with others requiring the employee to communicate information.

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Operate computers and other IT equipment requiring the ability to move fingers and hands.

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See and read computer monitors and documents.

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Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

SelectHealth – Murray

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$50.22 – $77.53

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.