Decatur Front Desk Clerk

City

Las Vegas

State

NV

Shift

Varies

Type of Shift

Full Time

Department

Hotel Ops (excluding Housekeeping & EVS)

Decatur Front Desk Clerk Arizona Charlie’s Decatur (Las Vegas, NV)

Description:

Summary: Provides excellent service to all hotel guests. Assigns guest rooms, checks guests in and out of the hotel and manages a cash drawer.

Essential Functions:

Register guests and ensure all necessary details are obtained.

Assigns guests rooms in accordance with current policies and procedures

Manages cash flow in assigned bank and performs account postings

Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk’s daily operations

Processes guest accounts upon check-out in an efficient and accurate manner

Provides excellent guest service and handles all special requests and complaints until guest is completely satisfied

Assists other departments with requirements they may have pertinent to hotel guests

Performs other duties as assigned

Requirements:

Qualifications/Requirements:

3-6 months previous experience performing same or similar job duties preferred

Previous experience with LMS computer system preferred

Outstanding guest service skills

Basic computer knowledge with the ability to type 25 wpm

Ability to accurately add, subtract, multiply and divide using whole numbers, common fractions and decimals

Accurate money handling and documentation skills

Ability to effectively communicate in small and large group situations, as well as one-on-one

Ability to effectively communicate in English, both written and verbal

High School diploma or equivalent preferred

Must be at least 18 years of age

Required Work Cards

None

Physical Requirements

Continuously standing and working indoors (more than 75% of the time)

Walking (50% of the time)

Lifting, pushing, bending, kneeling, climbing, working outdoors, using chemical agents ( less than 25% of the time)

Hearing, vision, speech and literacy (critical)

Ability to work in smoky and noisy environment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

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