Merchandise Intern- 2025 BNP Paribas Open

Description

LEGENDS

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Planning, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.

GLOBAL MERCHANDISE

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand. Different guests want different things, and we are here to build and provide a tailored retail experience.

THE ROLE

This basic timeline will provide you with an idea of the diverse roles you will undertake. You will be involved in various tasks, including working with inventory processes and spending time in The Shops. You will be able to collaborate with Legends staff and leading tennis merchandise and apparel manufacturers. This experience will offer you valuable insights into the overall operations of a tennis championship.

2025 BNP Paribas OpenLocation: Indian Wells Tennis Garden, Indian Wells, CAEstimated Time Frame: February 18th – March 18th, 2025

End of February

Assist in receiving all merchandise for The Shops

Receive product cartons

Conduct inventory processes

Organize and distribute merchandise around The Shops

Beginning of March

Assist with set-up and visual displays within The Shops

Work with national vendor representatives to move products into the store

Design storefront layout and displays to enhance visual appeal and attract customers

Work with visuals consultant and Legends staff to create and apply visuals throughout the Shops

Assist in the final preparations of the merchandise facilities

Create signage; Organize the point-of-sale stations; Train volunteers

Event Weeks

Assist our full-time merchandise staff in running The Shops throughout the BNP Paribas event weeks (March 2 – 16)

Direct over 250 employees in various areas of the merchandise operations

Coordinate with vendors on product related tasks and questions

Resolving customer service issues and inquiring on customer satisfaction

Implement design changes to store layout to improve customer flow

Post Tournament Week

Assist with the breakdown of the merchandise operations

Assist with any post-event sales and load out process

Please click on the link below to view a video of the 2024 BNP Shops to reference our operation.

2024 BNP Paribas Open – Shop Video (https://youtu.be/2L68f4vPSfw)

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All applicants must be at least 18 years of age

High school diploma or equivalent. Some college preferred.

Must be friendly, self-motivated, and love meeting new people in an exciting event setting

Willingness and drive to exceed guest expectations

Must be able to work in a fast-paced and continuously changing environment

Must maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Ability to stand, walk, bend and move throughout the venue for extended periods of time

Ability to transport up to 30 lbs on a continuous basis

Basic math skills; ability to accurately count change and balance bank

Ability to work independently or in a team during set up and to get tasks done efficiently

Ability to communicate effectively with supervisor and guests

Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance

Must be flexible to work extended hours including late nights, weekends and holidays

Practice safe work habits, follow all safety policies and procedures and regulations including but not limited to Legends’ COVID Preparedness Plan and Standard Operating Procedures, complete company-wide safety training and any additional job specific safety training.

Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

COMPENSATION:

Paid hourly plus overtime – Standard Rate: $16

Housing provided by LGM. More details provided during interview process.

Staff uniforms provided for event days

WORKING CONDITIONS

Location: On Site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.