Product Applications Engineer III

SUMMARY
The Applications Engineer plays the role of a technical expert in customer-facing activities such as assessing their needs, informing them of our capabilities, and reviewing customer-supplied design data for accuracy and manufacturability. Additionally, a person in this role acts as a liaison to other engineers and Sales team, to communicate the technical details of the job and to provide update on the progress of setup and manufacturing.
ESSENTIAL JOB FUNCTIONS
Act as a technical point of contact for initial and follow-up discussions with customers.
Perform thorough review of customer requirements and provide guidance on our capabilities.
Collaborate with Sales team in communication with customer on the progress of a work order.
Coordinate effective communication and collaboration with internal teams and stakeholders throughout the project lifecycle.
Partner with process engineers to ensure process capabilities align with customer design requirements.
Ensure expected yield levels are appropriate to meet customer requirements.
Assist in post-shipment support, such as customer complaints and RMAs.
Support sales during customer visits and trade shows to showcase product capabilities.
SUPERVISOR RESPONSIBILITIES
The responsibilities of this role do not include supervising other employees.
ENVIRONMENTAL POLICY
Carlisle Interconnect Technologies is fully committed to minimizing the environmental impact of its operations, activities, and products. To achieve this, we adhere to all applicable environmental regulations and laws, prevent pollution, and continuously improve our environmental performance in all our global operations. This is possible through an Environmental Management System that provides a framework for setting and reviewing our environmental objectives and targets. We aim to identify and reduce any negative environmental impact our business activities may have.
EXPORT COMPLIANCE DISCLAIMER
This position includes access or potential access to ITAR and EAR (Export Administration Regulations) technical data. Therefore, candidates must qualify as US Persons, defined as US Citizens or Permanent Residents (Green Card Holders).
QUALIFICATIONS
To succeed in this job, an individual must satisfactorily perform each essential job function. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and EXPERIENCE
Bachelors degree in engineering/sciences with 5 years of experience or 15 years of experience working in a technical engineering role.
2 years experience manufacturing flexible printed circuits, Integrated Circuit Manufacturing or MEMs.
Background in medical, aerospace or defense industries is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
IPC certifications in standards or design preferred.
Project Management Professional (PMP) certification preferred.
Lean Manufacturing, Six Sigma, or similar certification preferred.
LANGUAGE REQUIREMENTS
Excellent verbal and written communication skills in English.
Conversational in any other language is a plus.
JOB SKILLS
Proficient in MS Office Suite and SharePoint.
Knowledge of ERP systems, SAP preferred.
Ability to view and modify Gerber or DXF data.
Ability to read customer drawings and stackups.
Performs activities and develops concepts in area of responsibility that are complex.
Routinely solves technical problems independently.
Manages solutions of more complex problems involving multiple perspectives.
Routinely and effectively applies statistics, excellent judgement, and sound logic in decision making.
Mentors junior
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