Documentation & Trainer Specialist

Compunetix is a leading manufacturer of sophisticated electronics, delivering the communication industrys largest worldwide deployment of digital collaboration platforms.  Were the leading developer of converged VoIP, voice, video and data collaboration and conferencing applications.  We deliver the right solution every time and achieve continued growth by maintaining a dedication to reliability, dependability, and quality of service.  COMPUNETIX CONTINUES TO GROW AND INNOVATE.  

As a condition of employment, candidates MUST be a US Citizen.  A US security clearance may or may not be required for this position, therefore applicants must be clearable.

Compunetix is seeking a Trainer and Documentation Specialist to research, write, review and edit technical documents (maintenance manuals, release notes, white papers, etc.), user manuals and quick reference guides. 

Responsibilities:

– Research, write, review technical documents (maintenance manuals, release notes, white papers, etc.), user manuals and quick reference guides
– Review existing documents for accuracy and usability
– Conduct customer training on products and internal operations training classes as needed  

Requirements:

– Bachelors degree in Technical Writing or in a technical discipline (i.e. Computer Science) is required
– 1-5 years of experience in documentation design
– 1-5 years experience researching and writing technical documents, user guides, quick reference cards, training manuals, release notes, white papers, etc.
– Proficiency working with Adobe Creative Cloud applications (Illustrator/Photoshop)
– Proficiency working in Adobe FrameMaker and MS Office Applications
– Solid verbal and written communication skills including a strong command of grammar
– Strong organization and interpersonal skills (for interviewing engineers, giving presentations, conducting training and interacting with customers)
– Ability to work independently
– Ability and willingness to conduct customer demonstrations
– Ability to travel 10% of the time

We offer competitive wages and an excellent benefits package. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.