Operations Supervisor

Description

As a Menzies Aviation Operations Supervisor, you will be responsible for effectively planning and communicating aircraft parking configuration for the Airport. The operations supervisor will direct the remote parking of aircraft and the plan to deliver aircraft to the gate. They will also coordinate with ramp and maintenance personal to reposition aircraft according to operational needs; along with forecasting city gate usage while being fiscally responsible.

Key Responsibilities

Understanding of the facility to best service the customer and employees, regarding constraints that the airport may cause

Effectively plan and communicate gate changes in advance of conflicts, to ensure fuel savings

Examine crew connections, plan for down line weather delays, monitor compression and plan accordingly

Quick to forecast/react to problems that may arise, causing the parking plan to change

Monitors international arrivals and departures

Perform as a mentor to other employees and provide training to new employees

Some responsibilities may include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems as needed for violations of company policy

Effective communication with other departments and internal customers

Must be able to direct others and give clear directions

Complete shift reports and sign timecards

Assist in the preparation of performance evaluation forms

Prepare disciplinary incident and or termination reports

Assist in the baggage handling area

Conduct shift briefings to ensure staff is organized and informed

Able to organize and disseminate accurate operational information

Qualifications

Must be 18 years of age or older

Possess and maintain a valid US drivers license with a clean driving record

Pass pre-employment drug screen and all pre-employment testing

Ability to proficiently read, write and speak English

Must be comfortable lifting 70lbs repetitively

Must be comfortable working in all weather conditions

Pass FBI background and obtain US Customs Seal

Must be available and flexible to work variable shifts including weekends and holidays

High school diploma or GED

Minimum six months experience as an Operations Agent

Excellent communication skills

Ability to remain calm and efficient under pressure

Competent in handling difficult situations

Advanced Computer Skills

Knowledge, Skills and Abilities

Ability to learn quickly

Ability to understand and carry out oral and written instructions and request clarification when needed

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Benefits

Health Plans that offer a variety of coverage

Dental Plans

Vision Insurance Plan

Paid Vacation

Accident Coverage Plan

Critical Illness Coverage Plan

Hospital Indemnity Coverage Plan

Company Paid Employee Basic Life and AD&D Insurance $20,000.

Voluntary Life and AD&D Insurance

Voluntary Short-Term and Long-Term Disability Insurance

401K Savings Plan

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste. The employee occasionally works in high, precarious places.

Some work is done indoors; however, the individual may work near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Operations Agent team is provided a Menzies Aviation uniform including a coat.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.

Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.

Qualifications

Licenses & Certifications

Required

DRIVERS LICENSE

Experience

Required

Minimum six months experience as an Operations Agent

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)