Health Navigator

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Health Navigator to work at a premier healthcare provider in Chattanooga, TN. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Snapshot:

Salary/Pay Rate/Compensation: $20/hour depending on experience

Hours: M-F 9am to 5:30pm with overtime needed at times

Location : On-site in Chattanooga, TN

Why you should apply to be a Health Navigator:

Competitive salary and benefits package

Opportunity to work in a reputable healthcare setting

Supportive and dynamic team environment

Personal and professional growth opportunities

Engage directly with the community to improve health outcomes

What’s a typical day as a Health Navigator? You’ll be:

Conducting educational telephone calls advising members of available benefits, services, and programs; completing health needs assessments, and referring members to population health management programs as appropriate.

Reaching out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling.

Managing system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries, and authorization history; assigning members to the clinical team for call outreach and intervention.

Facilitating research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program-related inquiries.

Working overtime as needed.

Complying with various immunizations and/or associated medical tests as required.

This job might be an outstanding fit if you:

Have an Associates Degree in education, communication, or a health-related field, or equivalent work experience.

Possess two years of experience in a customer service support role.

Demonstrate the ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles, and accountability.

Are proficient in interpersonal and organizational skills.

Exhibit independent, sound decision-making and problem-solving skills.

Are self-motivated and able to manage multiple tasks and set priorities.

Have effective time management skills.

Excel in oral and written communication skills.

Possess knowledge in medical terminology.

Have experience in a medical office setting.

What happens next:

Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work.

Apply to be a Health Navigator today!

#GRACE

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.